To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Coming from a Philips Norelco Multigroom 5100, I blindly purchased this since it was supposedly the "newer" version of the model I had before. While the trimmer itself seems to be built of high quality, there is one glaring flaw in this unit in that none of the head attachments have adjustable sliders anymore. Want to go from 1mm to 2mm? You are now expected to remove the head and replace it with another one! Not to mention you have to store 23 pieces where some pieces aren't even labeled at all as to which length they are. This trimmer had 5 star potential, but the major downgrade in common sense and user friendliness makes this an insta-return for me. Anyone who has used an adjustable length trimmer head before will have no tolerance in this regressive design decision. Even worse, Philips doesn't sell an adjustable head compatible with this model.
Hi Buyer, beware, don't buy this Product. This product Amazon selling is a USA standard product which means Trimmer charger is not of India Standard, it's of USA standard and worst is Phillip India will not going to give us any warranty on this as this product was not made for India, it was made by Philip US and only warranty can be redeemed from US. So Amazon buying products from US very cheaply and selling those in India without manufacturer warranty in place.. Now more worse, Amazon denied me return because this product is not returnable.. Pathetic Amazon, cheap tricks, poorest customer service, poorest customer emotional stands.. Just pathetic, I didn't have option to give zero as rating, pathetic, that took 8000 bucks from me Which is my hard earned salary..
I was really looking forward to this groomer and was pleased with the quality once I opened the box. However, the lack of ability to buy additional guards in different sizes really limits the usefulness of this product. I purchased this to replace my norelco beardtrimmer which was starting to die and feeling a bit cheap. I thought upgrading to their more expensive multigroom "All-in-one trimmer" would be a great improvement. This was definitely not the case. My old trimmer had the adjustable "wheel" that allowed you to move the guard up/down a little with each click, which gave the ability to pick your desired length. However, with this model, and all other "multigroomer" models offered by norelco, they send you a set of guards in different sizes for their different trimmer attachments. Once you get to the "hair trimmer" guards, they jump in size quite drastically. (9mm, 12mm, 16mm) As someone who likes their beard on the bigger/longer side, I have no ability to go longer than 16mm, as well as the difference between 12mm and 16mm is a bit much. This wouldn't be an issue if norelco offered additional guards in other sizes but upon reaching out to the company, they stated they do not make additional guard sizes. So, despite being a very nice, and what seems to be quality groomer (although I've only had it for a month and there is plastic where the trimmer connects to the motor) I really wish I went with another brand who offers additional guard sizes. Chalk this one up to poor research prior to purchase. (although, someone did ask this question and was answered by a person saying they were available from "official guards reseller"). If you're looking for the ability to trim your beard, or hair, to a specific length, you should look elsewhere.
Bought brand new from Amazon, but got a used one. After reading the reviews here, i didn't buy from a seller or warehouse, only Amazon, but still got a rotten egg. what can i say, be careful and check the products really good. this is the 3rd item, which i got from Amazon the past 2 weeks, that is used instead of brand new. it seems that getting brand new products from Amzon these days is like roulette. replacing...
as you can see in the images, all parts show some use and fingerprint all over them, the trimming guards arrived all messed up without them nylon bags, as seen in reviews here. the metal trimmers have scratches and look like they were heavily used/scrubbed. the rubber on the top of the body looks dry and cracked, as seen in the images. the battery was completely empty on arrival, it won't turn on, the led was red when tried to switch on. Lithium battery should have some juice on arrival, else the battery could be damaged, if empty for a long period of time. This item is clearly a refurbished one.
Amazon listed this as "a newer version" of one they sold, and which I was considering. I decided to take a chance. There are actually too-many options for my use. I basically use the same trim depth and the nose/ear hair cutter. But I like the feel of the machine, and how it performs. I would have liked trimmer attachment that would allow a bit longer beard length than the 7 mm. one, but have come to like the newer and shorter length. ON/OFF switch is located where it can easily be activated and shut off the trimmer while you are using it. Not a deal-breaker by any means One just has to pay attention to how one holds it when in use, or... push ON again. Some reviews have stated that the plastic attachments are flimsy. In my opinion, this is not the case. If needed - say in 10 or 15 years - I would purchase another one from Philips, assuming I make it to 85.
This is a massive improvement over the previous multigrooms in terms of build quality. The thing has HEFT and feels quality. However, you lose out in user experience in the following ways:
> No adjustable beard comb. Can't buy more combs. Big downgrade. I knew this already, but it still sucks. The big issue is going in increments. I'll probably have to buy a cheap beard trimmer on the side. > The power button is poorly situated. It's really easy to accidentally click especially when removing heads. You get use to it though so you can avoid it > The foil seems to perform slightly worse than the previous one. The same goes for the precision trimmer, but well, the precision trimmer is better for reasons I mention below.
But now for positives > The main metal trimmer performs really well, it's a definite improvement > Again, build quality overall, it feels heavy, but still nice to hold, aside from the power button > Even though the precision trimmer has worse performance, it being very narrow makes it GREAT to trim/clean up/shape around the chin area on your beard. Also useful for trimming your stache but you could use the main trimmer for that as well. > Battery life is INSANE. I've had it for 1.5 months, use it every other day and haven't charged it yet
I bought a Braun BT 5065 initially because of the lack of adjustable comb but ended up returning it and getting this instead.
So far so good, well see how durability is over time compared to the previous generation (which for me consistently died in 2 years from the same cause)
PS: If you don't care about the foil, get the 5000 series and save half the price