The ensuing discussion about current and anticipated developments in the legal services sector attracted responses from law firm leaders, practitioners, consultants and academics. In the blogosphere and on Twitter contributors from Australia, Canada, Hong Kong, Spain, the United Kingdom and the United States engaged in vigorous and insightful exchanges. The intensity and pace of the discussion over the course of two months attested to the timeliness of the questions that were being raised. And there was certainly a common theme: Major changes are afoot in how clients are buying legal services and how providers are innovating and responding – and in some cases appear not to be responding.
This book is an anthology; it collates, curates and comments on the authors’ views. The book aims to preserve the essential content and tone of the independent contributions and spirited exchanges, at the same time allowing for easy reference to parts of the debate relating to specific topics.