I ordered a size 9 extra wide.
My big toe was millimeters from the toe cap. In virtually all my other size 9 shoes, i'll have about a finger-width or thumb-width spacing between the big toe and toe cap. So these definitely run short.
My toes were being squeezed together by the toe cap. I don't think the shoe is an extra wide at all. I had some retro-style Kangaroo's from a local store which were medium width and the uppers are the exact same size.
In the heel area inside the shoe the surface was uneven. It felt like the left side of the left heel and the right side of the right heel were raised compared to the rest of the area. And it caused discomfort and pain when I stood up in the shoes due to the uneven surface pressing into my heels.
I called New Balance to discuss the sizing and the issue with the heel. They kept calling them "lifestyle" shoes, which doesn't really excuse the tight fit, kept excusing the heel issue by telling me the shoes are not cushioned (the insoles literally say "cushion" on them) and told me to buy more expensive New Balance shoes to ensure I get wider soles after I told them these narrow issues seemed to be in their lower price shoes including the Coast V3, Arishi, Arishi Sport, and 24v1
I would skip these, especially if you have wide feet. And maybe skip New Balance altogether if they want to make shoes this way.
New Balance is dedicated to helping athletes achieve their goals. It's been their mission for more than a century to focus on research and development. It's why they don't design products to fit an image. They design them to fit. New Balance is driven to make the finest shoes for the same reason athletes lace them up: to achieve the very best