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Never Split the Difference: Negotiating as if Your Life Depended on It Paperback – 29 May 2017

4.9 out of 5 stars 26 customer reviews

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Review

"Filled with insights that apply to everyday negotiations." (Business Insider)

"A brilliant book." (Sharmadean Reid Guardian)

"Negotiation, as someone once said, is 'the art of letting someone else have your own way'. It's an art well worth learning. And who better to learn from than Chris Voss, whose skills have saved lives and averted disaster?" (Daily Mail)

"As an FBI hostage negotiator, Chris Voss has come face-to-face with all sorts of criminals, including kidnappers, bank robbers, and terrorists. In this book, he teaches negotiation tactics that you can use even if your life depended on it." (Ultimate Business Book List Fortune)

"A stupendous book." (The Week)

"A master of persuasion." (Forbes)

"It's rare that a book is so gripping and entertaining while still being actionable and applicable, especially with business books. Every few pages I read, I found myself writing down negotiation tips and ideas I wanted to test with our sales team and clients." (Inc.)

"Every so often, you read a book that becomes a part of you. For some, it's a childhood-defining series like Harry Potter. Others find themselves in poetry or memoirs. My recent pivotal read was Chris Voss's Never Split the Difference . . . He showed me the importance of selling solutions to customers' problems rather than simply features. Along the way, he refined my communication style in everything from high-stakes negotiations to cold emails." (Forbes)

"A master negotiator . . . [Voss] draws from his high-stakes hostage negotiation experience to teach the same skills to the business world." (Inc.)

"This book blew my mind. It’s a riveting read, full of instantly actionable advice – not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." (Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE)

Book Description

The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.


26 customer reviews

4.9 out of 5 stars

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