You don't need to own a Kindle device to enjoy Kindle books. Download one of our FREE Kindle apps to start reading Kindle books on all your devices.

  • Apple
    Apple
  • Android
    Android
  • Windows Phone
    Windows Phone
  • Click here to download from Amazon appstore
    Android

To get the free app, enter your mobile phone number.

kcpAppSendButton

Buying Options

Kindle Price: $65.71
includes tax, if applicable

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

Deliver to your Kindle or other device

Deliver to your Kindle or other device

<Embed>
Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach by [Poister, Theodore H., Aristigueta, Maria P., Hall, Jeremy L.]
Kindle App Ad

Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach 2nd Edition, Kindle Edition


See all 3 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle
$65.71

Length: 480 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled Language: English

Browse our most popular books based on sales
Find your next great read. Shop best selling books

Product description

Product Description

New edition of a classic guide to ensuring effective organizational performance

Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.

The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively.

  • Includes significant updates that offer a more integrated approach to performance management and measurement
  • Offers a detailed framework and instructions for developing and implementing performance management systems
  • Shows how to apply the most effective performance management principles
  • Reveals how to overcome the barriers to effective performance management

Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

From the Back Cover

A Revised and Updated Edition of the Classic Guide to Ensuring Effective Organizational Performance

The second edition of Managing and Measuring Performance in Public and Nonprofit Organizations has been thoroughly revised and updated to reflect the evolution and expansion of the field since publication of the first edition. This important resource offers a comprehensive guide for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes presented throughout the text are crafted to help organizations develop measurement systems that will support effective management approaches.

The authors put the focus on the methodology of performance measurement in terms of developing performance frameworks, tying measures to goals and objectives, redefining performance measures as operational performance indicators, reporting performance data, and analyzing performances. They also discuss the development and application of performance management principles in a variety of decision-making venues such as strategic planning and management, performance-informed budgeting, the management of programs and organizations, quality and process improvement, and comparative performance measurement and benchmarking. In addition, new information spotlights performance-based contracts and grants management and the stakeholder engagement processes. The revised text also contains significant updates that offer a more integrated approach to performance management and measurement.

This accessible resource identifies common problems that often confront managers in developing performance measurement systems and presents targeted strategies for the implementation of effective systems that will help leaders reach their organizational goals.


Product details

  • Format: Kindle Edition
  • File Size: 16909 KB
  • Print Length: 480 pages
  • Publisher: Jossey-Bass; 2 edition (28 August 2014)
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • ASIN: B00N5TEJVO
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Enhanced Typesetting: Enabled
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #846,565 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
click to open popover

No customer reviews


Review this product

Share your thoughts with other customers

Most helpful customer reviews on Amazon.com

Amazon.com: 5.0 out of 5 stars 3 reviews
Dr.Hedrick
5.0 out of 5 starsRental is the way to go if you do not need to keep the textbook!
2 September 2017 - Published on Amazon.com
Verified Purchase
Amazon Customer
5.0 out of 5 starsFive Stars
29 January 2017 - Published on Amazon.com
Verified Purchase
One person found this helpful.
Amazon Customer
5.0 out of 5 starsFive Stars
4 February 2016 - Published on Amazon.com
Verified Purchase