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Jean Andrews

Managing and Maintaining Your PC Hardcover – 22 December 2006

by JeanM Andrewes (Author)

40 ratings

Edition: 6^th

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Lab Manual for CompTIA A+ Guide to IT Technical Support
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Written by best-selling author and instructor Jean Andrews, this edition maps fully to CompTIA's new 2006 A+ Exam objectives. This full-color guide is designed to be the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. Video clips are available on the accompanying CD so readers can watch the author bring concepts and technical topics to life via live demonstrations.

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Product details

Publisher : Course Technology Inc; 6th edition (22 December 2006)
Language : English
Hardcover : 1400 pages
ISBN-10 : 0619217588
ISBN-13 : 978-0619217587
Dimensions : 22.86 x 5.08 x 27.94 cm

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40 ratings

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1. Introducing Hardware 2. Introducing Operating Systems 3. PC Repair Fundamentals 4. Form Factors and Power Supplies 5. Processors anc Chipsets 6. Motherboards 7. Upgrading Memory 8. Hard Drives 9. Installing and Supporting I/O Devices 10. Multimedia Devices and Mass Storage 11. Installing Windows 2000/XP 12. Maintaining Windows 2000/XP 13. Supporting Windows 2000/XP Users and Their Data 14. Troubleshooting Windows 2000/XP Startup 15. Windows 9x/ME Commands and Startup Disk 16. Supporting Windows 9x/ME 17. PCs on a Network 18. PCs on the Internet 19. Securing your PC and LAN 20. Notebooks, Table PCs, and PDAs 21. Supporting Printers and Scanners 22. The Professional PC Technician Appendices A.How an OS Uses System Resources B.Electricity and Multimeters C.Supporting SCSI and Legacy Devices D.Disassembling a Notebook E.Introducing Linux F.Introducing the Mac OS G.Supporting Windows NT Workstation H.CompTIA List of Acronyms.

About the Author

Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.

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5 star		64%
4 star		19%
3 star		7%
2 star		3%
1 star		6%

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James L. Dymond

Three Stars

Reviewed in the United Kingdom on 3 February 2015

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A useful book.

Barb Adebisi

Well organized

Reviewed in the United States on 8 May 2011

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I bought this for a class, but kept it for myself.

It has everything you need to pass your A+ test. It's well written and easy to understand. It may have been because I was in a class that helped, but I am not extremely knowledgeable, and I believe that this book is written in a way for anyone with a little bit of computer knowledge could learn enough to take the exam and pass.

I will let you know when I'm able to review the book enough to take the test - whether I pass or not. I have decided to delay only because I don't feel I gave the book the attention I needed and I want to go back and read it through again without the extra responsability of being in a class at the same time. It is written clearly enough, I think I am going to gain more out of it putting my full focus on the book lessons.

N. Saunderson

WAS as Good Book

Reviewed in the United States on 5 October 2009

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This book is copy righted 2008. That would imply that it is current, at least through Windows Vista. Unfortunately this is not the case. While the copyright may have been refreshed recently, the information and pictures have not. I think it is okay at this point to limit the discussion of DOS to a chapter, or where necessary. The same probably goes for most of the Windows 98 stuff. The future release of Windows Vista is mentioned. The existence of a 64 bit version of XP Professional is acknowledged, but mostly ignored because 64 bit software is way too futuristic for this book. In 2004, when this book was written, it was great. There is a lot of information about what things are on the A+ exam, but I don't know how up to date that info is either. On the bright side the book is an easy read, very well laid out and well illustrated. I hope Jean Andrews will get around to updating this book, if she does it will be great resource and great textbook. But 5 years is a long time to wait.

Amazon Customer

Showed to be very useful. Nice to know Amazon is around to keep ...

Reviewed in the United States on 18 January 2016

Verified Purchase

Required book for one of my classes. Showed to be very useful. Nice to know Amazon is around to keep books affordable to students.

One person found this helpful

Joe

Watch the software

Reviewed in the United States on 30 January 2010

Verified Purchase

This book was in exactly the condition that the seller said it was in. It had a few scratches on it and a (very) small amount of highlighting in it, but other than that it was in great condition. The seller mentioned that the CD was unopened in the back of the book, and that was the case. It arrived about a week after I ordered it, not counting the Christmas and New Year's Holiday in there.

As far as the actual product goes, it probably contains every word and phrase ever uttered that has anything to do with modern computers. 1347 pages counting the index, 2 inches thick, about a 10 font, I would guess this book weighs about 7 pounds, so it's big and contains a mountain of information.

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Managing and Maintaining Your PC Hardcover – 22 December 2006

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