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Manage Quality and Customer Service: BSBCUS501 by [(Australia) Pty Ltd, Precision Group]

Manage Quality and Customer Service: BSBCUS501 [Print Replica] Kindle Edition


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Kindle, 6 Feb 2017
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Product description

Product Description

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making
strategies.

Product details

  • Format: Kindle Edition
  • File Size: 6570 KB
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • ASIN: B01MUYHGVO
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Enhanced Typesetting: Not Enabled
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