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Leading With Cultural Intelligence Hardcover – 9 Sep 2009

4.1 out of 5 stars 65 ratings

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  • Leading With Cultural Intelligence
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  • Leading Cross-Culturally: Covenant Relationships for Effective Christian Leadership
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  • Understanding Intercultural Communication
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Product details

  • Hardcover: 219 pages
  • Publisher: Amacom (9 September 2009)
  • Language: English
  • ISBN-10: 0814414877
  • ISBN-13: 978-0814414873
  • Product Dimensions: 16.5 x 2.5 x 24.1 cm
  • Boxed-product Weight: 499 g
  • Customer Reviews:

Product description

Review

"I'd recommend this book to anyone going abroad for business...very valuable read." --TD Magazine

From the Inside Flap

You’ve gotten used to managing a diverse workforce. You deal with vendors across the globe. You see people as people, whether they’re Chinese, Indian, Mexican, or American. You know the basic protocols to follow and the taboos to avoid. Still, when you arrive in another country or sit down to negotiate with someone from a different culture, you feel anxious and awkward, and often wind up saying or doing something wrong. You’re not alone. Seventy percent of international ventures fail because of cultural differences. Do you need to speak multiple languages and have a Ph.D. in international relations to succeed in these global times? The reassuring reality is that you don’t need to master all the norms and nuances of the myriad of cultures you encounter. What you need is CQ. That’s short for Cultural Intelligence, a new set of skills and sensitivities that picks up where EQ leaves off.

Leading with Cultural Intelligence is a ground­breaking guide to developing the repertoire and perspective to lead across a wide range of cultures—effectively, respectfully, and confidently. A global leadership consultant, David Livermore presents a proven model for success in any unfamiliar cultural context. It’s easy to grasp and follow, yet radically different from simplistic approaches that focus on mimicking other cultures’ gestures and phrases. Rooted in rigorous research spanning 25 countries, the CQ way of relating to and inspiring people from different national, ethnic, and organizational cultures is an ongoing cycle. You’ll learn how to lead cross-culturally—and continually grow in proficiency and comfort—by applying a process with four key components:

Drive. What’s your motivation for this cross-cultural assignment? How can you increase your confidence level?

Knowledge. What specific cultural systems, issues, and values do you need to understand?

Strategy. What information do you need to map out a successful cross-cultural plan? What assumptions do you need to check?

Action. What communication style and behaviors should you adapt for this intercultural interaction?

At every step, you’ll find helpful summaries and best practices. You’ll also gain valuable insights into common situations, from eating unfamiliar local delicacies to apologizing, through the stories of frequent cross-cultural travelers.

With Leading with Cultural Intelligence as your trusted compass, you’ll be able to thrive in the global business climate and handle multi­cultural hurdles in your own backyard. By raising your CQ, you’ll also contribute to the greater good of equal humanity for all.

David Livermore, Ph.D., is Executive Director of the Global Learning Center in Grand Rapids, Michigan. In addition, he is a Senior Research Consultant with the Cultural Intelligence Center in East Lansing, Michigan, and a Visiting Research Fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 75 countries across the Americas, Africa, Asia, Australia, and Europe.

Visit www.davidlivermore.com

Customer reviews

4.1 out of 5 stars
4.1 out of 5
65 customer ratings
5 star 56% (56%) 56%
4 star 22% (22%) 22%
3 star 9% (9%) 9%
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Jim J
5.0 out of 5 stars Very Good
Reviewed in the United Kingdom on 25 August 2014
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LISA WELFORD
5.0 out of 5 stars Excellent
Reviewed in the United Kingdom on 14 July 2013
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Christian Riedhammer
5.0 out of 5 stars Must read for today's leaders
Reviewed in Germany on 20 May 2018
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Jonathan Mills
4.0 out of 5 stars the best book for defining and coaching Cultural Intelligence
Reviewed in Canada on 16 July 2014
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5.0 out of 5 stars My all queries about learning Cultural Intelligence have been answered ...
Reviewed in India on 13 September 2017
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Allen Hamlin
4.0 out of 5 stars An Approachable Introduction, Not Just for Leaders
Reviewed in the United States on 5 November 2015
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Dr. Rodney L. Graves
4.0 out of 5 stars Signifance of CQ
Reviewed in the United States on 18 September 2017
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Steve Gladis
5.0 out of 5 stars Get your CI on!
Reviewed in the United States on 11 August 2015
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Andres T. Tapia
5.0 out of 5 stars An Essential Guide for Navigating Global Business Relationships
Reviewed in the United States on 1 January 2010
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Jay
5.0 out of 5 stars Learn CQ through a Fun-Read
Reviewed in the United States on 20 May 2015
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Jim P
4.0 out of 5 stars Do you want to be a better global leader?
Reviewed in the United States on 13 January 2011
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David L. Gagnon
5.0 out of 5 stars If you plan on becoming a missionary or evangelist read this book.
Reviewed in the United States on 8 November 2019
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Aalok Gupta
4.0 out of 5 stars Simple and useful
Reviewed in the United States on 26 March 2017
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Lori A.
5.0 out of 5 stars Cultural leadership at its best
Reviewed in the United States on 1 November 2018
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Pianogirl62
1.0 out of 5 stars Fluff
Reviewed in the United States on 18 February 2018
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