This unit describes the skills and knowledge required to supervise staff who perform agreed duties at an alternative site (usually home) during some or all of the scheduled work hours. Off-site work is a flexible employment option that meets all legal and regulatory employment requirements. It applies to individuals who may be supervisors or team leaders and have responsibility for overseeing the work of off-site staff. Increasingly, managers and staff are at different locations and the opportunities for face to face communication are reduced. In these cases, individuals must develop different techniques
and approaches to ensure quality standards and work outcomes are met.