LG ThinQ works with Amazon Echo and other Alexa-enabled devices to allow remote, hands-free control of your LG ThinQ appliances and TV. There's no need to be in front of the appliance to check its status, simply ask Alexa to do it.
‘LG ThinQ - Basic' supports Wi-Fi enabled Air Conditioner in New Zealand and supports smart TV (2018/2019/2020/2021 LG ThinQ AI TV only) in New Zealand and Australia.
This skill supports limited voice commands as below. If you would like to control more features of your TV or appliances, enable custom skill, 'LG ThinQ - Complete'.
[Getting Started] (Note: The account created from the www.lg.com/au or www.lg.com/nz website does not link with the Set Up TV for Amazon Alexa app or the Link to Devices for Voice Control menu or Home Dashboard feature from the TV. Please create a LG Account from Settings > General > Account Management in the LG TV or from the LG ThinQ mobile app.)
To set up your LG appliances for 'LG ThinQ - Basic' skill, 1. Make sure you have registered your appliances in LG ThinQ mobile app. 2. Open Amazon Alexa app and enable 'LG ThinQ - Basic' skill. 3. Sign in with LG account.
To set up your LG TV for 'LG ThinQ - Basic' skill, 1. For web OS 4.0, launch the "Set Up TV for Amazon Alexa" app from the Home screen on your TV. For webOS 4.5, launch the "Link to Devices for Voice Control" menu from Settings > Connection on your TV. For webOS 5.0, launch the "Home Dashboard" feature from the Home screen and go to Settings > Link to Smart Speaker on your LG TV. Or if you have the LG ThinQ mobile app, you can search your webOS 5.0 TV through the app. For webOS 6.0, launch the LG ThinQ mobile app and go to TV Card> Settings> Link LG ThinQ account. (Note : To check operating system version, go to Settings > General > Devices> TV > TV Information) 2. Follow the instruction to sign in to LG account and select the name of your TV. 3. Open Amazon Alexa app and enable 'LG ThinQ - Basic' skill. 4. Sign in with LG account.
When Alexa and LG ThinQ are successfully linked, press the "Discover Devices" button or say "Alexa, discover my devices" to complete the process.
[Features of 'LG ThinQ - Basic' skill]
Once you enable the skill, you can check the status or control the following appliances and TV with your voice:
- Air Conditioner : Check Current Temperature, Turn On/Off, Set Temperature, Set Mode - TV : Turn On/Off, Control Volume, Mute On/Off, Change Channel, Switch Input, Control Video Playback
For example, try the following after you say "Alexa": - Air Conditioner "what’s the temperature of my air conditioner" "turn on/off the air conditioner" "set air conditioner to 19 degrees" "set air conditioner to cool mode" - TV “turn on/off TV” "turn up/down the volume on TV" "mute/unmute TV" "change channel to 101 on TV" (speak with the channel number) “switch input to HDMI1 on TV” “play/pause/stop on TV” (Note: Your TV requires internet connection to use these feature.)
If you have any questions about LG, please contact LG Support: https://www.lg.com/au/support/contact/chat-email/email
Smart Home Skill.
This skill may share device information with Amazon.
This skill contains dynamic content, which is content that is updated real-time based on inputs from the developer. The maturity rating associated with this skill pertains only to the content of the skill at the time of the submission.
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Works, barely. Can't turn the TV on, and turns it off with about a 50% success rate. Lately it's just been extremely unreliable, with a lot of "TV Not Responding" errors when I ask Alexa to turn it off. Half baked effort from LG.
“alexa turn on tv”....nope. nothing. this is a huge fail out of the gate. the most important skill would be to turn on the tv. Sadly this cant be done reliably ever from Alexa. I am amazed there’s no support team or social engagement staff who can help. If this is the future of device control, we are all in trouble. I’m tech savvy and can’t get the most basic function (turn on TV) to work.
the tv only turns on by alexa every now and then. alexa appears to be working correctly the fault is with LG and its so called skills. This is also accompanied by a tv not responding message three seconds after the tv finally turns on. this so called skill by LG is an embarresment to their company i would give 0 stars is Amazon would let me
Why pretend to have an interface ? if you bought an lg product thinking you could use it in a smart home, Maybe you could contact Fair Trading and put in a complaint, the beauty is that they charge lg for their time, would be nice if you could directly charge LG tech developement for your wasted time trying to get their App( and i use the term jokingly) to do anything.
Whilst the tv itself is excellent the integration to alexa certainly is not. the way that smart skills are aet up seems poor and by far misses the mark of ease of use for the consumer. fix it! Thinq works for me no problem but integrating to Alexa just wont when i link the account