Let me start by saying I have only had this a few hours and admittedly I foolishly didn't do my research before purchasing it. I love the sound quality - that gets 5 stars. It is also very comfortable - I'd give that 5 stars, too. Honestly, I have not made or received a call yet so can't grade quality of calls, the noise-cancelling, etc. I also like the Jabra engine to read my text and email messages into my ear - good touch.
Now for what I dislike...
I cannot believe the ONLY way to charge this thing is in the goofy holder/carrier (did I mention I failed to do my research? It's all over their documentation and if you look at the design of the headset you'll see there is no standardized charge-port, just two metal contacts for the cradle...my bad). So now any time you need to charge this you'd better have this inconvenient little do-dad close or you're out of luck.
Which brings me to my next pain-point. Battery time. Out of the cradle, you're going to get around 3 hours of time. Ever notice about how many hours we're up during the day? Do the math - you will have to take the device out of your ear and place it in the cradle and leave it. Get a phone call? Tough luck. Need to make a call? Get a different Bluetooth or use the physical phone (some people are not able to do that for various reasons - I'm one of those).
One more thing I just thought of/realized. No volume control. Whoever heard of that with these devices?
Bottom line? One of the DUMBEST designs I've ever seen or experienced with a BT headset. I'm incredibly sad that BlueAnt discontinued making their AWESOME Q3i and it looks like I will be continuing to hunt for a good replacement. Any suggestions?? SINGLE ear, Voice activated, please!
Going to see about sending this ridiculous thing back...
Edit to add: I used the device for a few days and everything I said about it under "dislike" was true. It died partway through my day and, guess what I didn't have with me IN MY CAR (go figure!)? That ridiculous charge cradle. Seriously, this has to be the most pathetic design - the engineer that did this needs to be fired.
I have returned it, gotten my refund and now have the Jabra Steel and so far the only thing I don't like about that....oops, that's a different product review. (love that teaser??) :)
Enjoy clear calls with HD voice and Jabra 2-microphone noise cancellation technology that automatically adjusts the volume to your environment. With up to 6 hours of calls and up to 8 days of standby time, make reliable Bluetooth wireless calls throughout the day on a single charge - all in a small, lightweight, award-winning design. Wirelessly stream GPS directions, music and podcasts. Voice control connects you to email, texts, phone calls and music Without ever having to touch your phone. And with the dedicated button for Siri and Google assistant, you stay connected to your digital assistants, even when you keep your phone in your pocket or bag.