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Impact & Excellence: Data-driven Strategies for Aligning Mission, Culture, and Performance in Nonprofit and Government Organizations Hardcover – 12 Sep 2014

ISBN-13: 978-1118911112 ISBN-10: 9781118911112 Edition: 1st

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From the Inside Flap

In an era of tight budgets and funding challenges, social sector organizations are suffering. Public opinion of government agencies and nonprofits is at a remarkable low. Leaders of these organizations need to breathe renewed vitality into the work of promoting the social good. In Impact & Excellence, Sheri Chaney Jones shows exactly where this vitality will come from. Using the “Five Cs” framework, readers will be inspired to implement measurement cultures, not out of fear, but out of excitement. This book’s distinctively practical orientation allows leaders to create action plans that account for their unique realities, identifying and overcoming obstacles along the way.

There is no clearer case for the value of measurement than the author’s four-year study. Impact & Excellence draws on the evidence to present illuminating case studies and success stories that anyone can emulate. Using templates, discussion questions, and the High Measurement Culture and Leadership Self- Assessment Tool, readers of Impact & Excellence can provide their organizations with hands-on guidance through radical transformation and high performance.

In her original research with over 200 government and nonprofit organizations, Sheri Chaney Jones found a strong positive correlation between organizational outcomes and cultures that value data and measurement. Data-driven change is not, as many have long thought, a way to make the social sector more like the business sector. Quite the contrary—Impact & Excellence is a manual for using measurement to capture the strengths of missiondrivenorganizations, allowing us to do even more good in the communities we serve.

From the Back Cover


“With Impact & Excellence, Sheri Chaney Jones makes the case that great leadership, a highperformance culture, and the right success measures are three essential ingredients for impact and effectiveness. Organizations that focus on only one will struggle, do harm, or ultimately fail.”
—Mario Morino, Chairman, Morino Institute; author, Leap of Reason: Managing to Outcomes in an Era of Scarcity

“Impact & Excellence reveals the fragile situation that now exists within the social sector, but also gives us a practical guide for nonprofit leaders to transform their organizational cultures to ‘data informed.’ This book will help all nonprofits make better decisions with their data that lead to better outcomes for the programs, stakeholders, and communities.”
—Beth Kanter, co-author, Measuring the Networked Nonprofit; www.bethkanter.org

“Impact & Excellence is more than a ‘how to’ primer. It helps you to dream bigger, think harder, and be better. Sheri Chaney Jones has conceptualized and captured essential and easy-to-understand steps in creating a performance culture that can improve results for any organization. More importantly, these strategies will help nonprofit leaders increase their impact. She provides clear examples through case studies, assists leaders in asking the right uestions, and offers clarity for action.”
—Jim Mahoney, Executive Director, Battelle For Kids

“Impact & Excellence is an important contribution to the field for nonprofit leaders who not only want to make more of a difference in their communities, but want all of the members of their communities to know they did. Jones shows us how to implement the old management maxim, ‘You can’t manage what you don’t measure,’ and then goes beyond that to demonstrate how great nonprofits can transform themselves by measuring their impact at every level.”
—Peter Brinckerhoff, award-winning author, Mission-Based Management

“In Impact & Excellence, Sheri Chaney Jones has outlined the risks of hanging onto the status quo. Her insights allow you to form a plan for the realignment of priorities and practices within a nonprofit that will lead to sustainability and long-term growth. Every social sector leadership team, regardless of size, should read this book and follow its proven path to success. ‘Business as usual’ will never be the same.”
—Donna S. Collins, Director, Ohio Arts Council

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Amazon.com: 5.0 out of 5 stars 4 reviews
Paul Collier
5.0 out of 5 starsGreat Resource for Nonprofit / Social Enterprise Professionals
19 February 2016 - Published on Amazon.com
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Kate McGough
5.0 out of 5 starsFive Stars
14 April 2017 - Published on Amazon.com
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Mark Condit
5.0 out of 5 starsAn Excellent Impact
26 November 2014 - Published on Amazon.com
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Michelle Klinger
5.0 out of 5 starsUsing data to help tell your story and reach your goals!
29 April 2015 - Published on Amazon.com