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Humble Inquiry, Second Edition: The Gentle Art of Asking Instead of Telling Kindle Edition
--Gary S. Kaplan MD, Chairman and CEO, Virginia Mason Health System
"Quiet wisdom from an expert, enlivened by personal examples. Insightful and easy to read, it made me look again at my own behavior in my relationships, both at work and in the home."
--Charles Handy "Humble Inquiry is an elegant treatment of how to go about building and sustaining solid, trusting relationships in or out of the workplace. A masterful take on a critical human skill too infrequently practiced."
--John Van Maanen, Erwin Schell Professor of Management and Professor of Organization Studies, MIT "An invaluable guide for a consultant trying to understand and untangle system and interpersonal knots. Written with a beguiling simplicity and clarity, it is laden with wisdom and practicality."
--Irvin Yalom, MD, Professor Emeritus of Psychiatry, Stanford University
"The lessons contained in this deceptively simple book reach beyond the author's experience gained from a lifetime of consultation to organizations of all sizes and shapes. It provides life lessons for us all. If, as a result of reading this book, you begin to practice the art of humble asking, you will have taken an important step toward living wisely."
--Samuel Jay Keyser, Peter de Florez Professor Emeritus, MIT
"This book seriously challenges leaders to re-examine the emphasis on task orientation and 'telling' subordinates how best to do their jobs. Humble Inquiry increases organizational capacity to learn more from cross-cultural teamwork, reduces stress, and increases organizational engagement and productivity."
--Jyotsna Sanzgiri, MBA, PhD, Professor, California School of Professional Psychology, Alliant International University
"This book is particularly important for leaders who in these complex times need advice and tools for building trust in their relationships with subordinates individually or in teams."
--Danica Purg, President, IEDC-Bled School of Management, Bled, Slovenia
"This book is an exercise in inquiry by a recognized master of humble insight."
--Art Kleiner, Editor-in-Chief, Booz & Company/strategy+business
"Ed Schein has provided a new and thoughtful reframing of interpersonal dynamics through the notion of Humble Inquiry. This short book is packed with insights as Schein rigorously explores the impact of his ideas in his usually clear and readable style."
--Michael Brimm, Professor of Organizational Behavior, INSEAD Europe "A fast read and full of insight! Schein uses stories from his personal life and his successful career as a process consultant that pointedly ask, 'How willing are you to cast aside hierarchy? How personal are you willing to be?' Considering the cultural, occupational, generational, and gender communication barriers we face every day, Humble Inquiry proposes a very practical, nonthreatening approach to bridging those gaps and increasing the mutual understanding that leads to operational excellence."
--Rosa Antonia Carrillo, MSOD, safety leadership consultant
"A remarkably valuable guide for anyone interested in leading more effectively and building strong relationships. Ed Schein presents vivid examples grounded in a lifetime of experience as husband, father, teacher, administrator, and consultant."
--Robert B. McKersie, Professor Emeritus, Sloan School of Management, MIT
"Ed Schein has an eye for bold yet subtle insights into the big picture and a knack for writing about them clearly. Humble Inquiry--like his previous book Helping--shows that he is equally talented at bringing fresh thinking to well-trodden ground."
--Grady McGonagill, EdD, Principal, McGonagill Consulting
"What did I gain from reading Humble Inquiry? I became more aware of the subtle but powerful ways we affect each other as we talk and how the right kind of questions can dramatically improve the quality and efficiency of communication, with benefits that range from increased patient safety and satisfaction to employee motivation and morale to organizational performance. You can't afford to not know about this."
--Anthony Suchman, MD, MA, University of Rochester School of Medicine and Dentistry
"With the world as his classroom, Ed Schein continues to guide us through modern day chaos with the powerful behaviors of Helping and Humble Inquiry. This is a must-read for anyone who truly wishes to achieve important goals!"
--Marjorie M. Godfrey, Codirector, The Dartmouth Institute for Health Policy & Clinical Practice Microsystem Academy "I have had the privilege of working with Ed Schein. Reading Humble Inquiry I could hear his voice asking me those humble questions that joined us in a mutual search for the answer. His book distills what he has learned and practiced in a lifetime of helping high-powered leaders be even more successful."
--Anthony F. Earley, Jr., Chairman, CEO and President, PG&E Corporation
--This text refers to the paperback edition.
About the Author
- ASIN : B08DG9CLB3
- Publisher : Berrett-Koehler Publishers; 2 edition (23 February 2021)
- Language : English
- File size : 2311 KB
- Text-to-Speech : Enabled
- Enhanced typesetting : Enabled
- X-Ray : Enabled
- Word Wise : Enabled
- Print length : 176 pages
- Page numbers source ISBN : 1523092629
- Best Sellers Rank: 23,518 in Kindle Store (See Top 100 in Kindle Store)
- Customer Reviews:
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Top reviews from other countries
This is a very easy read with deceptively simple advice, but summarises decades of experience on what really brings people and teams together, and what avoids the significant problems that result from a failure of people to effectively communicate.
It is aimed at the American market, and most of the examples are about the way Americans tend to interact. It is particularly good in explaining how individualism and the competitive spirit can get in the way of effective communications. But before others get too self-assured that the problems explained here are unique to the USA, its worth a little humility and willingness to be open to the ideas. They are simple, but profound and I suspect universally applicable.
He always writes in a very human and simple way. I think it takes courage to write simply, as it can sound obvious and ..."surely everyone knows that." But the areas where Schein works - teams, social dynamics and self-reflection - these are highly complex and ambiguous domains. He brings en beautiful clarity, which I always appreciate.
This book is worth your time and money for numerous reasons. For me, the key point was a continuation of his work around Process Consultation and how to give and take advice.
In summary, you’ve got two ears and one mouth - use them in that order by asking question, then shut-up and see what the others have to say.
A delightful, masterly guide on how to engage, connect and collaborate with others in a more meaningful way for both parties.