"Lucid, accessible, and immensely satisfying, this provocative book is plainly the product of a very deep understanding of why people behave the way they do. . . . an approach to change that is at once systematic and humane. . . . breakthrough thinking. . . compelling and inspiring." (Tony Schwartz, contribution editor, Fast Company, and author, What Really Matters)
"A minor masterpiece. . . .In this simple brilliant book, Kegan and Lahey not only deal with the how of transformation. . . . they deal with the most central issue of all: how and why people (and organizations) are committed to not changing. . . . a must–read for all individuals and organizations that truly wish to grow into their own greater possibilities." (Ken Wilber, author, Integral Psychology)
"By providing extraordinary practical wisdom, this book enables us to move from organizational frustration to collective achievement. An invaluable gem." (Ronald Heifetz, author, Leadership Without Easy Answers)
"Maps both a personal transformative experience for the reader and the social arrangements that support this significant mode of adult learning. A unique and invaluable resource for adult educators, leaders in organizations, and every adult learner." (Jack Mezirow, emeritus professor of adult and continuing education, Teachers College, Columbia University)
"Leaders trying to ′drive change′ miss the deeper forces that might naturally enable it, forces which Kegan and Lahey reveal powerfully and practically." (Peter Senge, author, The Fifth Discipline: The Art and Practice of the Learning Organization)
"This is a how–to–do–it book for reflective practitioners. Step by step, it teaches educators and leaders how to build highly collaborative, creative, and caring communities." (Mary Field Belenky, coauthor, Women′s Ways of Knowing)
"New, practical, and effective strategies for today′s core leadership challenge: how to transform behavior in ourselves and others—without the debilitating crisis that is usually needed–by seeing and transcending the forces that hold us back." (Michael Jung, director, McKinsey & Company)
In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish. How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology.