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Never has there been a better time to have this book in your pocket/work-satchel/desk, than now.
I thoroughly enjoyed this book and have already benefited from starting to apply the author’s 3 core pillars alongside the coaching steps within each of these that are contained in the author’s intelligible style.
There is genius in making the complex issues into a simpler yet pragmatic approach and methodology – and this book ticks that box. I found Matthew Webber nailed the key fundamentals of transforming any business in a very practical, wellstructured, commercially based way but with heart. Because of this, the book is my new go-to.
Thoroughly enjoyed reading this book - would recommend spending the time if, like a growing number of us are, you need to lead or be part of responding to business disruption in a rapidly changing world.
The book is clearly written, wellstructured, offers practical and well-informed perspectives, and nicely emphasises the criticality of customer centricity when customer expectations are increasingly unrelenting.
I also really liked how strongly the book focuses on human aspects throughout, whether that be leadership, building trust, empowering your people or the importance of communication.
The topic is always relevant but in these very challenging and unpredictable times, the subject matter is more important than ever. I have read many management and strategy books that cover the themes of change and disruption but this book is very wellstructured and organised logically. It has practical tips and traps that can be easily applied to all manner of industries and businesses - small and large and the useful summaries at the end of each chapter are a handy checklist and go to guide. Absolutely money well spent.