Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
Everything about it was great, looked good, good size, soft close lid, it felt sturdy. But with very general use and only 2 adults using it, it has broken within 3 months of having it. The lid opening mechanism has come of the screws inside the lid.