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Dynamic Supply Chains: Delivering value through people Hardcover – 17 August 2010

4.8 out of 5 stars 8 ratings

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Product details

  • Publisher : Financial Times/ Prentice Hall; 2 edition (17 August 2010)
  • Language : English
  • Hardcover : 528 pages
  • ISBN-10 : 0273730401
  • ISBN-13 : 978-0273730408
  • Dimensions : 15.24 x 3.81 x 23.5 cm
  • Customer Reviews:
    4.8 out of 5 stars 8 ratings

Product description


Dynamic Supply Chains can be considered a “magnum opus” in every sense of the term…The practical advice is sound, the examples and anecdotes are telling, and the explanations of the core concepts are clear.  Most important, the book really gets you thinking differently—and realistically—about how to take supply chain performance to a new level.  Check it out; it’s definitely a worthwhile investment.”


Francis J. Quinn, Editorial Director, SupplyChain Management Review


"I advise organizations on supply chain management and performance improvement on a daily basis. I am naturally drawn to the subject of organizational theory: leadership, management approaches, industrial and organizational studies, etc. – since I was a first year student at the university. I spend significant amount of time reading books and articles trying to understand how organizations and management approaches have evolved over the past ten centuries, and in understanding the anatomy and physiology of future organizations and industries. John Gattorna’s book, “Dynamic Supply Chains: Delivering Value Through People”, is so amazing I found myself reading it for the second time, all the way from page xi. This book is so good I almost underlined every sentence in agreement. “Dynamic Supply Chains” inspired me to undertake a research study on value networks. I would like to thank John for sharing his knowledge and wisdom with us."
Mr. Nndateni Ndou, Performance Improvement Consultant, Johannesburg, South Africa

From the Back Cover

‘Leading-edge thinking in designing end-to-end supply chains.’

Deon van As, VP, Brewery Operations, Miller Coors, USA




Are your supply chains equipped to compete for a faster, more flexible future? Supply chains are not just part of your business: in many ways they are your business. They are made up of living, active people, and to really get supply chains right you need to capture the dynamism that people can bring to the flow of goods and services, both inside and outside your business. In Dynamic Supply Chains, renowned international expert John Gattorna gives you a practical and effective new model for supply chains that will help you get closer to your customers and suppliers, and set your business on a new path to growth.



‘This book will help companies move quickly from crisis mode to growth mode.’

Roger Crook, CEO, DHL Express Americas, USA


‘A must-read, not only for supply chain managers but for every senior executive from the C-suite down. This book is terrific.’

Yoram (Jerry) Wind, The  Lauder Professor of Marketing, The Wharton School, University of Pennsylvania, USA


‘My best ever read on the topic.’

Shekar Natarajan, Director of Supply Chain, Pepsi Bottling Group, USA


‘John Gattorna is one of the global thought leaders in supply chain management.’

Paul W. I. Bradley, Chairman and CEO, Caprica International, Singapore





Supply chains are at the heart of competitive advantage in business today. If you manage your supply chains successfully, you will be able to deliver your products and services to your customers in a smart, cost-effective way. And the key to successful supply chain management is recognizing that supply chains are so much more than warehouses, transport and technology. In fact it’s people who really drive the dynamic supply chains that are at the heart of your business, and to make the most of them and deliver what your customers want, when they want it, you need John Gattorna’s new dynamic alignment model.


This new edition of Dynamic Supply Chains, formerly called Living Supply Chains:


  • Goes beyond logistics, operations and procurement to include the real drivers of dynamic supply chains - the people who run them 
  • Is updated to include the impact of the recession plus five new chapters, including creating appropriately aligned strategies; new and efficient organization designs; and the ‘forgotten half of the equation’, supply-side supply chains 
  • Shows you how you and the whole leadership team can drive the activity necessary to create a truly customer-focused business 
  • Includes diagnostic tools to help you assess how aligned your business and supply chains are with your markets and customers

About the author



John Gattorna has been working in and around corporate logistics networks and   supply chains for over two decades. In the late 80s, disenchanted with the lack of predictive power in the logistics theories and practices of the day, he set out to find a new business model that would better inform the design and operation of enterprise supply chains. And he succeeded. It has taken a lot of field work to uncover the secret sauce he was looking for, but the results of this journey are fully documented in this, his latest book.


Those familiar with John’s work freely acknowledge that he is one of the most influential contemporary ‘thought leaders’ working in the supply chain domain. Indeed, many of the best global companies have already begun to adopt his ‘dynamic alignment’ model, with significant positive results: a doubling of margins;  big increases in sales revenue through increased customer satisfaction; lower cost-to-serve across the board as a result of identifying and eliminating unnecessary over-servicing. John’s books have been translated into Chinese, Russian, Spanish, Portuguese, and Italian.


Apart from being a prolific writer on the subject, John teaches at several universities around the world, speaks regularly at international conferences, and advises boards and the C-suite of several multi-national companies on how to apply alignment principles to their businesses. He lives in Sydney, Australia, is married, and has two  sons and four grandchildren.



Previous books by the author


Living Supply Chains, First Edition, 2006, Financial Times Prentice Hall

Dynamic Supply Chain Alignment, 2009, Gower

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