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Digilogue: How to Win the Digital Minds and Analogue Hearts of Tomorrow's Customer Paperback – Illustrated, 26 July 2013
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From the Publisher
As an Australian-Swedish futurist and innovation strategist he has helped executives and leaders on 4 continents map, prepare for, and strategise for foreseeable and unpredictable futures. Since founding Thinque in 2005, he has worked with and spoken to clients like Apple, Johnson & Johnson, Cisco, Eli Lilly, SAP, IBM, Xerox, ABN Amro Bank, Commonwealth Bank, McCann Erickson and BAE Systems, across diverse cultural and geographic contexts.
Anders is also the 4th generation future trustee of a 95 year old menswear boutique in Stockholm, Georg Sorman, a business that is currently being digitally disrupted, so he knows first-hand what happens to businesses who don’t succeed in telling their analogue story via digital media.
Anders is an active member of TEDGlobal (Oxford 2009 / Edinburgh 2011), has keynoted at TEDx, guest lectured at Sydney University and University of Technology Sydney Business School, and Anders is on the prestigious 2013 Million Dollar Roundtable roster. He is a member of the University of Sydney Global Executive MBA cohort, and has completed executive education at the Indian Institute of Management Bangalore.
His latest book ‘Thinque Funky: Upgrade Your Thinking’ on disruptive 2010-2020 trends featured in Monocle Magazine and the Financial Review Boss Magazine.
From the Inside Flap
In the digital era, culture is more powerful than technology. Anders takes us on a personal journey exploring the big questions of how to adapt to a cultural change that is sweeping the world!
John Sculley, Former Apple CEO
Well-researched, deeply insightful and incredibly useful. Not a how-to, a what's next. Seth Godin, author of The Icarus Deception
Anything that can be digitised will be digitised. But can the digital connect ever really replace the personal touch? Is word-of-mouse really more effective than word-of-mouth? And what of customers’ enduring need for analogue experiences (think analogue watches, paperback books and multiplex movie theatres, for example)? In your rush to embrace your customers’ digital minds are you ignoring an equally valuable asset: their analogue hearts? On the flipside, in your nostalgic yearnings to retain the legacy and heritage of your brand, are you forgetting to provide value to your customers’ increasingly digitised minds?
How can you leverage both the digital minds and analogue hearts of tomorrow’s customer to provide your companyand brand with an unbeatable competitive edge? The answer, according to internationally acclaimed futurist Anders Sörman-Nilsson, is Digilogue-the translational sweet spot, the convergence of the digital and the analogue.
A book that will revolutionise how you do business in a digital world, Digilogue provides powerful insights, strategies and tools to help you:
- recognise the technological and behavioural trends driving disruption and get ahead of your competitors
- develop your brand to engage digital minds while connecting with analogue hearts
- identify what to digitise and what not to digitise in your business
- connect more intimately with your customers and forge lasting bonds of loyalty.
Your customers’ minds might be digital, but their hearts remain forever analogue. Read Digilogue and find out how tomorrow’s most successful companies are leveraging customers’ digital minds and analogue hearts for killer business results-and how you can too.
- ASIN : 1118641388
- Publisher : Wiley; 1st edition (26 July 2013)
- Language : English
- Paperback : 256 pages
- ISBN-10 : 9781118641385
- ISBN-13 : 978-1118641385
- Dimensions : 15.24 x 2.54 x 22.86 cm
- Customer Reviews:
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Top review from Australia
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The message of the book applies to any person who participates in any commercial business... from small corner shops to fortune 500 CEOs. It is the way in which you interpret Ander's message that can be the difference between growth of failure.
If you are transitioning from a legacy business model jumping into the cyber commerce, stop everything that you think you know and read this book before you make any decisions.
Roberto N - Services Sales for Cisco Systems in Australia
Top reviews from other countries
Sorman-Nilsson knows both sides of the coin intimately, and in Digilogue he convincingly demonstrates that the winning strategies of today must blend the faceless digital world of tomorrow with the high-touch analogue world of yesterday. He combines detailed examples (many from his own work as an advisor to Fortune 500 companies) with meticulous research, foresight into unfolding trends, and mastery of human psychology to deliver timeless wisdom, fresh perspective, and practical tools for implementing Digilogue strategies today.
Unlike many business writers, Sorman-Nilsson has a wonderful command of prose, and you will find his book to be immensely readable and entertaining throughout. Highly recommended.