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Delivering Happiness: A Path to Profits, Passion and Purpose Paperback – 19 Mar 2014

4.5 out of 5 stars 6 customer reviews

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About the Author

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

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