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Delivering Happiness: A Path to Profits, Passion and Purpose Hardcover – 1 August 2010

4.6 out of 5 stars 2,295 ratings

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Review

An uplifting tale of entrepereneurial success, personal growth, and redemption.--Publishers Weekly

DELIVERING HAPPINESS is a glimpse into the mind of one of the most remarkable business leaders of our time. Like its author, the book is authentic, oddly original, doesn't take itself too seriously--yet delivers a potent message. This book needs to be read by anyone who takes the happiness of other people seriously. --Dave Logan, professor at the Marshall School of Business/USC' and coauthor of TRIBAL LEADERSHIP AND THE THREE LAWS OF PERFORMANCE

In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness.--Gretchen Rubin, author of The Happiness Project

In DELIVERING HAPPINESS, Tony reveals the secret to his success at such a young age: leadership in culture and happiness.--Lance Armstrong

The only book I've read that makes stunningly clear why companies succeed and sustain or fade. Tony Hsieh's profoundly simple answer: create a

compelling set of core values and beliefs which every member of the work

force understands and embodies, a culture that they are willing to live and

die for and which makes Zappos the supreme example of how culture can work it's miracles.--Warren Dennis, Distinguished Professor of Business

This book could start a revolution!--Marshall Goldsmith, author of MOJO: How to Get It, How to Keep It, How to Get It Back If You Lose It

This book illustrates so many of Zappos' core values: it's open and honest, passionate and humble, fun and a little weird. Even if you don't care about business, technology, or shoes, you'll be drawn in by this American tale of how hard work, laziness, talent and failure blend together to create an extraordinary life.--Jonathon Haidt, author of THE HAPPINESS HYPOTHESIS: Finding Modern Truth in Ancient Wisdom

This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical.--Tim Ferriss, #1 New York Times bestselling author of The 4-Hour Workweek

Tony Hsieh is a wise guy. Sincerely. He's one of the wisest and most thoughtful business leaders of the modern age. This insightful book isn't just an enjoyable read. It's a wonderful instruction manual for how 21st century companies create value and happiness at the same time.--Chip Conley, Fanound and CEO of Joie de Vivre and Author of PEAK: HOw Great COmpanies Get Their Mojo from Maslow

Tony Hsieh is the shining star of a new way of working. DELIVERING HAPPINESS is a book that tells an extraordinary business story -- building a $1 billion online business selling shoes in less than a decade -- but also an extraordinary human story. Tony is one of those entrepreneurs who is both fearless and endlessly imaginative about pursuing his dreams.--Tony Schwartz, Author of THE WAY WE'RE WORKING ISN'T WORKING

From the Publisher

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

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Product details

  • Publisher ‏ : ‎ Business Plus; 1st edition (1 August 2010)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 272 pages
  • ISBN-10 ‏ : ‎ 0446563048
  • ISBN-13 ‏ : ‎ 978-0446563048
  • Dimensions ‏ : ‎ 16.51 x 2.54 x 23.5 cm
  • Customer Reviews:
    4.6 out of 5 stars 2,295 ratings

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The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.

Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.

Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.

In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.

In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.

In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.

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4.6 out of 5 stars
4.6 out of 5
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Stephen Green
4.0 out of 5 stars Delivering a good story
Reviewed in the United Kingdom on 1 November 2014
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S Blackmore
4.0 out of 5 stars Interesting - but hard to implement the theories
Reviewed in the United Kingdom on 22 June 2020
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Ovidio Graziano
5.0 out of 5 stars Amazing and easy read
Reviewed in the United Kingdom on 17 May 2020
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S. Yogendra
4.0 out of 5 stars The story of Tony Hsieh's journey and of Zappos.com
Reviewed in the United Kingdom on 19 May 2012
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5.0 out of 5 stars literally the best book to read for giving you a passion for ...
Reviewed in the United Kingdom on 13 December 2017
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