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Deliver a Service to Customers: BSBCUS201 by [(Australia) Pty Ltd, Precision Group]

Deliver a Service to Customers: BSBCUS201 [Print Replica] Kindle Edition


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Kindle, 6 Feb 2017
$11.99

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Product description

Product Description

This unit describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback. It applies to individuals who perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of customer service in a defined context under direct supervision or with limited individual responsibility.

Product details

  • Format: Kindle Edition
  • File Size: 6221 KB
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • ASIN: B01MUV9CQK
  • Text-to-Speech: Not enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Enhanced Typesetting: Not Enabled
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #1,124,727 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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