You don't need to own a Kindle device to enjoy Kindle books. Download one of our FREE Kindle apps to start reading Kindle books on all your devices.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Kindle Price: $3.99
includes tax, if applicable

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

Deliver to your Kindle or other device

Deliver to your Kindle or other device

Dealing With Disrespect: Handling your critics, no matter what they throw at you by [Bacon, Jono]
Kindle App Ad

Dealing With Disrespect: Handling your critics, no matter what they throw at you Kindle Edition


See all formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
"Please retry"
$3.99

Length: 67 pages Word Wise: Enabled Language: English

EOFY Sale
Save up to 70% on Kindle Books. Sale ends 30 June 2017 at 11:59 pm AEST. Shop now

Product description

Product Description

With the growth of the Internet and the ease of publishing content, a new era of creative minds has sprung up to share videos, music, software, products, services, opinions, and more. While the technology has empowered a generation, an unfortunate side-effect has been a culture in which some consumers of this content have provided feedback in a form that is personalized, mean-spirited, disrespectful, and in some cases, malicious.

Unfortunately, this conduct can be jarring for many people, with some going as far to give up sharing their creative endeavors so as not to deal with the “wrath of the Internet”.

Dealing With Disrespect is a short, simple to read, free book that provides a straight-forward guide for handling this kind of challenging feedback, picking out the legitimate criticism to learn from, and ignoring the haters. The book helps put all communication, whether on or offline, into perspective and helps you to become a better communicator yourself.

The book is written by Jono Bacon, leading community manager and consultant, author of The Art of Community, founder of the Community Leadership Summit, and Ubuntu Community Manager.

Product details

  • Format: Kindle Edition
  • File Size: 210 KB
  • Print Length: 67 pages
  • Simultaneous Device Usage: Unlimited
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • ASIN: B00K2EWNWM
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Enhanced Typesetting: Not Enabled
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #818,185 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
click to open popover

Customer Reviews

There are no customer reviews yet on Amazon.com.au.
5 star
4 star
3 star
2 star
1 star

Most Helpful Customer Reviews on Amazon.com (beta) (May include reviews from Early Reviewer Rewards Program)

Amazon.com: 4.8 out of 5 stars 9 reviews
5.0 out of 5 stars A must read for communtiy managers 2 July 2014
By Che Dean - Published on Amazon.com
Format: Kindle Edition Verified Purchase
If you are involved with or running a community then you need to read this book. Seriously, it's a very down to earth no bull helpful, gentle guide in the right direction to dealing with a community on a daily basis. It is not a self help guide, it is genuine advice from an experienced community manager to other people in similar positions or those that just want to help make a difference.
5.0 out of 5 stars This is an excellent offering. 14 December 2014
By Kevin O'Brien - Published on Amazon.com
Format: Kindle Edition Verified Purchase
Jono Bacon has lived in the crucible in his many years as Community Manager for Ubuntu, so his advice comes from hard-won experience. This is an excellent offering.
3.0 out of 5 stars A good lecture. 20 June 2014
By Bogdan Pricop - Published on Amazon.com
Format: Kindle Edition Verified Purchase
In my opinion provides a good overview of the communication framework.
I wasn't very convinced by the writing style or my expectations were too high.
3 of 3 people found the following review helpful
5.0 out of 5 stars An essential primer for online social etiquette 5 May 2014
By Jeff Spaleta - Published on Amazon.com
Format: Kindle Edition
Full disclosure:
Jono is a long time advisory of mine. And in the spirit of the school of Corleone's central teaching... "Keep your friends close and your enemies closer" it would safe for me to say that we have grown quite close over the years.

This isn't just a book for people who need to fend off the trolls who have migrated out from under storybook bridges and now have taken up residence in every dark overpass along the internet superhighway. This book has useful information for anyone who finds themselves the quenching voice of dissent that balances the firey forge of passion, in the collaborative process of tempering an idea from something soft and malleable into something keen and durable, into something lasting and brilliant.

If you find yourself struggling with providing constructive criticism and feel like people are just tuning you out when you speak up about something that is bothering you, you'll find some very useful information in this book to help you be much more effective in getting heard without burning bridges. Don't yell louder. Don't scream from the rooftops. Don't ratchet up the tension. Read this book and learn some strategies to help prevent escalation and take an objective and calm tact at laying out your criticism respectfully.
2 of 2 people found the following review helpful
5.0 out of 5 stars If you are in computing and value your sanity and your marriage read this book 3 May 2014
By Dick Morrell - Published on Amazon.com
Format: Kindle Edition
There are times when in software projects, communities or facing deliverables where you meet a few team members you wish you could tie behind your car and go for a long drive over non forgiving forest roads. There are times when faced with a troll who doesn't do reason and doesn't understand that common sense dictates seeing things from every perspective to deliver common value. When your proposition doesn't stack up because you are faced with an inability to communicate the old adage was to reach for "The Little Book of Calm". Only Jono Bacon who has spent over a decade in the Free and Open Source Software Community has put what he has learnt at the head of the community beast that is one of the most popular projects in the world into a self help / management guide for the masses. I hope a lot of you read it. I'd like to think as a parent of two tiny children I am more tolerant than my former troll baiting irc kick/banning self but having now read this twice I don't think I can recommend it high enough.