The book itself is a very courageous and important exercise to convey other perspectives that are included when it comes to "creating", "designing" and "proposing" experiences for users / consumers. Simon and Mary make good arguments (which I wish there were more illustrations) with good philosophical, sociological sources and accounts of businessmen to argue that we should look more carefully at words like purpose, soul and authenticity. There are good phrases that leave the book with several important passages.
I felt a few moments that the book was a part 2 of the previous book, Holonomics, by over-citation to it. This left him a bit repetitive (in the middle of the book), once I had read it.
I believe that the book began with a good presentation on the subject, very adherent to the business world (of executives who look for the subject Customer Experience), even though I really like philosophy and knowing references references, I thought there was a distancing in the sewing with the themes "Customer experience", "design", leaving the book perhaps a little less charming. A great book, but perhaps - I would go as far as saying - deserved a different title promise.
The book will open the mind of the executive well. You will have good pearls. Good references to Fritjof, Heidegger ...
- Format: Kindle Edition
- File Size: 1111 KB
- Print Length: 250 pages
- Page Numbers Source ISBN: 0995715807
- Publisher: Holonomics Publishing (26 June 2017)
- Sold by: Amazon Australia Services, Inc.
- Language: English
- ASIN: B074JGDYXQ
- Text-to-Speech: Enabled
- Word Wise: Enabled
- Customer Reviews: 2 customer ratings
- Amazon Bestsellers Rank: #219,195 Paid in Kindle Store (See Top 100 Paid in Kindle Store)