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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition: - by [Patterson, Kerry, Grenny, Joseph;McMillan, Ron;Switzler A]
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition: - Kindle Edition

5.0 out of 5 stars 1 customer review

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Length: 305 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled Language: English

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Product description

Product Description

Hold anyone accountable. Master performance discussions. Get RESULTS.



Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.



PRAISE FOR CRUCIAL ACCOUNTABILITY:



"Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People



"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager



"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada



"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer



"This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Product details

  • Format: Kindle Edition
  • File Size: 4041 KB
  • Print Length: 305 pages
  • Publisher: McGraw-Hill Education; 2 edition (21 June 2013)
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • ASIN: B00C4BDRW6
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled
  • Average Customer Review: 5.0 out of 5 stars 1 customer review
  • Amazon Bestsellers Rank: #64,968 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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1 customer review

15 March 2015
Format: Kindle EditionVerified Purchase
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Amazon.com: 4.6 out of 5 stars 225 reviews
Lori Myers
3.0 out of 5 starsCrucial confrontations - accountability SAME book
18 July 2013 - Published on Amazon.com
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4.0 out of 5 starsThis should be a must read for every manager.
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Kayli
5.0 out of 5 starsThe authors not only offered good, practical
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4.0 out of 5 starsReally loved the first couple chapters
21 August 2018 - Published on Amazon.com
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explainer guy
3.0 out of 5 starsworth it.
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