You don't need to own a Kindle device to enjoy Kindle books. Download one of our FREE Kindle apps to start reading Kindle books on all your devices.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Kindle Price: $14.95
includes tax, if applicable

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

Deliver to your Kindle or other device

Deliver to your Kindle or other device

The 10 Commandments of Client Appreciation: Thou Shalt Create Loyalty - A Step-by-Step Guide to No. 1 Position by [Hardidge, Darrell]
Kindle App Ad

The 10 Commandments of Client Appreciation: Thou Shalt Create Loyalty - A Step-by-Step Guide to No. 1 Position Kindle Edition

5.0 out of 5 stars 5 customer reviews

See all formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle
$14.95

Length: 132 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled Language: English

New Year, New You
Choose from 100 books on sale to kick start your new year. Sale ends 22 January 2018 at 11:59 pm AEDT. Shop now

Product description

Product Description

CLIENT APPRECIATION

THE NEW STANDARD THAT DEFINES SERVICE EXCELLENCE AND EMPOWERS EXTRAORDINARY TEAMS

INSPIRE, EMPOWER, ENGAGE, YOUR PATHWAY TO MARKET RELEVANCE

Understand the principles the most successful companies use to empower their teams and connect with their market.

Measuring client satisfaction to assess loyalty is no longer accurate or relevant and potentially dangerous to your business strategy.

The new measurement is Client Appreciation, it defines cultural values, client engagement, and powerfully predicts market behaviour and revenue. International author, professional speaker and expert in client experience Darrell Hardidge, shares the 10 critical principles that are the foundations of the most successful companies.

YOU’LL LEARN

•How Client Appreciation creates the most powerful leaders and teams
•The most effective principle to implement responsibility across all parts of your company
•The ability to achieve and maintain the highest levels of market relevance
•The most simple and effective way to define your client journey and how to empower your team to take ownership of
client experience.
•The biggest myth in measuring loyalty and how it’s costing you a fortune from lost sales and opportunity
•How No.1 companies have a unique approach to designing their ability to stay ahead of their competitors
•How to stay ahead of the disruption curve and protect your business from being a statistic

Product details

  • Format: Kindle Edition
  • File Size: 2750.0 KB
  • Print Length: 132 pages
  • Simultaneous Device Usage: Unlimited
  • Sold by: Amazon Australia Services, Inc.
  • Language: English
  • ASIN: B07769SC4C
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled
  • Average Customer Review: 5.0 out of 5 stars 5 customer reviews
  • Amazon Bestsellers Rank: #107,749 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
click to open popover

Customer reviews

Share your thoughts with other customers
See all 5 customer reviews

Top customer reviews

12 November 2017
Format: Kindle Edition|Verified Purchase
0Comment|Was this review helpful to you? Report abuse
14 November 2017
Format: Kindle Edition|Verified Purchase
0Comment|Was this review helpful to you? Report abuse
18 November 2017
Format: Kindle Edition|Verified Purchase
0Comment|Was this review helpful to you? Report abuse
9 November 2017
Format: Kindle Edition|Verified Purchase
0Comment|Was this review helpful to you? Report abuse
10 November 2017
Format: Kindle Edition
0Comment|Was this review helpful to you? Report abuse

Would you like to see more reviews about this item?


Where's My Stuff?

Delivery and Returns

Need Help?