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The 10 Commandments of Client Appreciation: Thou Shalt Create Loyalty - A Step-by-Step Guide to No. 1 Position by [Darrell Hardidge]

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The 10 Commandments of Client Appreciation: Thou Shalt Create Loyalty - A Step-by-Step Guide to No. 1 Position Kindle Edition

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Length: 132 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled Language: English

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About the Author

Darrell Hardidge is an industry-leading expert in optimising client loyalty for businesses and delivers highly effective and engaging team workshops. Known for assisting companies to master their client experience processes; Darrell assists businesses to achieve maximum client loyalty, empowering them to become the market leaders in their fields. Innovator of the loyalty metric of 'Client Appreciation'; Darrell and his research company Saguity have proven time and again their unique measurement of appreciation solidifies a company's market relevance and separates them from their competitors. Darrell's "Seven step Dy-Val Ladder" encompasses leading business theories into one applicable and proven methodology. These theories are published in his first book 'The Client Revolution', a successful tool assisting companies to understand how to move beyond 'satisfaction' into the profitable realm of 'appreciation'. An engaging and leading speaker with the CEO Institute and major corporates; Darrell is highly sought after to deliver in-house seminars and workshops for optimising client experience. His clients vary from CEOs and big business, to academics and entrepreneurs, helping them to design a 10/10 client appreciation culture. Darrell lives in Melbourne and travels internationally and across Australia working with companies who are truly committed to be the best they can be.

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Reviewed in Australia on 12 November 2017
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Top international reviews

Alex Stock-Haanstra
5.0 out of 5 stars The 10 Commandments has helped Solidify my Knowledge
Reviewed in the United Kingdom on 15 November 2017
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Jacques Guitard
5.0 out of 5 stars Easy to read and very informational. I highly recommend it.
Reviewed in Canada on 10 November 2017
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Reading Heaps
5.0 out of 5 stars Better is always different
Reviewed in the United States on 11 November 2017
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Michael Gladkoff
5.0 out of 5 stars Move from commonplace client satisfaction to exceptional client appreciation.
Reviewed in the United States on 18 November 2017
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