I am a longtime sufferer of severe fibromyalgia and bought this ComfiLife lumbar support cushion for either my desk chair or my car. Upon receipt of the cushion, I immediately noticed that it lacked the ComfiLife embroidered logo as depicted in the product image. Make of that what you will. I have asked the seller to explain the discrepancy, but have yet to receive an answer. The cushion itself is relatively soft, but the strap is so short as to make it impossible to fit around any chair back.