When I first opened the box I was disappointed as the little plastic cover with the bunnies had a 1 inch crack on it. Then as we tried to use it, it wouldn’t reset each day (you have to turn the light off then back on each night). I let the company know and they offered to send a replacement. Well, about a day after that I realized the issue with resetting is user error... read the instructions and you’ll be fine. Now it works fine and I’m happy. The small crack/ scratch i can totally deal with and won’t make them replace it just for that. But the fact they are willing to means a lot.
I took off one star because the faceplate its flimsy and the switches are a little sensitive to the touch, but overall happy with it. My son is 2 and doesn’t know his colors well enough yet for other time to wake clocks. He thought the bunny was cute though! after a few days of waking up early and my showing him the bunny changing from sleeping to playing, he seems to get it. No more 430 wake ups, yay!
Two pros that we didn’t take advantage of:
Dimmer (he is used to a brighter light)
Nightlight faceplate: you can switch out the faceplate to just a bunny sleeping and a full frame light for when children are younger and just need a nightlight, but not the time to wake clock yet
Imported from Japan or USA. It takes about 2 to 3 weeks to arrive.