Institutions and technology don’t understand each other very well. That is both surprising and frustrating because they each change the shape, and influence the performance and potential, of the other in profound and sometimes unexpected ways.
The interaction of institutions and technology has always been important, but perhaps never more so than now, as we stand on the edge of the networked digital era whose possibilities, potential and risks we’ve barely started to understand, much less master.
In this book, we explore the different ways in which digital technologies are changing the shape of many of the core institutions of government, business, education, and civil society. We think that will help us understand better how that interaction is creating new institutional forms to improve the way we tackle the big risks and opportunities – growth, sustainability, jobs, poverty and inequality, new infrastructure, better services, and stronger governance based on rising trust and legitimacy to name just a few – that will determine how we live, and how well we live, into an uncertain and volatile future.