When I set out on the long arduous journey to Amazon.com to buy this book, I have to admit that I was bit leery. Technical books can be very dry, and a bit tough to follow for me. I absorb much better hands on and find it difficult to focus if the written word doesn’t grab me. However Mr. MacPherson puts some very interesting, insightful and valuable knowledge in one quick and easy read. Making it less of a technical book and more of a nice stroll through the basics of our profession.
In order to provide the epitome of service in these modern times we need to know were it all started. Mr. MacPherson seamlessly incorporates history with modern technique, laying out the foundation any private service professional should have in a light, easy to read format.
He wastes no time in giving little tidbits of knowledge by explaining what role the white glove took in the early 20th century and how it’s role has changed; and the proper etiquette on how a Butler should stand with them in hand. Right there on page 5.
He goes on to explain the traditional roles and titles of household staff and how they have morphed into what they are today; all while entertaining with tidbits of knowledge and skills. From there he covers topics such as Tea Service, Bar Setup, Entertaining Etiquette (including the various tools such as plates, silverware, glassware, and service vessels) to cleaning a room and how to properly iron and fold a shirt. Once you have read it you will be surprised at how much I failed to include in the list, like table manners and how to eat sushi.
Throughout his book Mr. MacPherson mentions “The Bulter’s Toolkit”, yet he fails to mention that this book should a part of any Private Service Professional’s standard toolkit. However he does list some additional books in the back that are also must haves.
- Paperback: 288 pages
- Publisher: APPETITE BY RANDOM HOUSE; Reprint edition (15 November 2016)
- Language: English
- ISBN-10: 0449015939
- ISBN-13: 978-0449015933
- Product Dimensions: 18 x 2 x 22.9 cm
- Boxed-product Weight: 621 g
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