Do not buy these headphone unless you want to throw money away! I ignored the MANY complaints surround the power switch and went ahead and bought the haedphones because I love Bose. It has been roughly 15 months ago and now they turn themselves on non-stop without any interaction from me and they cannot hold a charge. I’ve had to unpair the headphones from all my Bluetooth devices because they keep turning themselves on and connecting without me knowing (see photo). Nothing like getting a phone call and can’t hear the person on the other line because the heaphones magically turned on by themselves and connected to your phone. Sorry, but for what I paid, I expect more and this! Pretty sure this is the last pair of Bose I’ll own, too many competitors.
YES! I’ve updated the firmware to the lastest version.
YES! I’ve attempted the reset instructions that Bose has suggesteds
Quiet Comfort 35 wireless headphones are engineered with world-class noise cancellation that makes quiet sound quieter and music sound better. Free yourself from wires and connect easily to your devices with Bluetooth and NFC pairing. Volume-optimized EQ gives you balanced audio performance at any volume, while a noise-rejecting dual microphone provides clear calls, even in windy or noisy environments. Voice prompts and intuitive controls make communicating and controlling your music hassle-free. A lithium-ion battery gives you up to 20 hours of wireless play time per charge. And if you anticipate a situation where charging may not be possible, just plug in the included audio cable. Wired mode gives you up to 40 hours of play time per charge. Premium materials make these headphones lightweight and comfortable for all-day listening. Use the Bose Connect app for a more personalized experience. Included: Quiet Comfort 35 wireless headphones; USB charging cable; backup audio cable; airline adapter; carry case.