Bose QuietComfort 20 Noise Cancelling Headphone, Black
- Ideal for Samsung Galaxy and other select Samsung and Android devices. Connectivity technology: wired. Charging time: 2 hours
- Noise cancelling reduces surrounding distractions, letting music stand out. Stay Hear+ tips provide long-lasting comfort plus stability
- Aware mode lets you hear what's around you when you need to, at the touch of a button
- Exclusive TriPort technology and Active EQ help deliver lifelike, digital-quality audio
- Specifically designed to work with selected Apple or selected Samsung and Android devices
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From the manufacturer
What you Hear is up to You
Shut out the world and lose yourself in your music – or let the world in. It’s your choice with in-ear noise cancelling headphones from Bose. The QuietComfort 20 Acoustic Noise Cancelling headphones let you enjoy ideal sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear+ tips provide a soft, secure fit. The inline microphone and remote let you switch easily between calls and music on your Samsung Galaxy and select Android smartphones.
- Bose noise cancelling technology reduces noise so you can focus on your music
- Aware mode lets you hear what’s around you at the press of a button
- Deep, clear sound from Active EQ and TriPort technology
- Control your music and calls on Samsung devices with inline mic/remote
- StayHear+ tips provide a comfortable, secure fit for hours and hours
For Samsung and Android devices
Engineered to work optimally with most Samsung smartphones and tablets and other Android devices. Talk on your phone hands-free and control various music functions with the inline mic/remote.
Lose Yourself in your Music
Enjoy your music on the go while the noise around you is diminished – from the comfort and convenience of an in-ear headphone.
Tune into Your Environment
When you need to hear what’s around you – crossing busy streets, listening for airline announcements – just switch on Aware mode.
Enjoy lifelike, digital-quality sound you wouldn’t expect from in-ear headphones, thanks to Bose Active EQ and TriPort technology.
Enhanced Ear Tips
Proprietary StayHear+ tips create a soft, secure fit. Cone shape spreads contact evenly for maximum comfort and forms a gentle seal contributing to full-spectrum noise reduction.
All functions are right at your fingertips: on/off on the slim control module, calling, Aware mode and music functions on the inline remote.
|QuietComfort 35 wireless headphones II||QuietComfort 20 headphones||QuietControl 30 wireless headphones|
|Form||Around-Ear||In-ear design with StayHear+ tips||In-ear design with StayHear+ QC tips and lightweight, comfortable neckband|
|Lithium-Ionen-Akku||Up to 20 hours wireless play time (40 hours wired)||Up to 16 hours play time||Up to 10 hours wireless play time|
|Speziell abgestimmte EQ||✓||✓|
|Bose Connect App||✓||✓|
Safety Warning<b>In-ear. Noise cancelling. Better sound.</b><br><br> Shut out the world and lose yourself in your music or let the world in. It's your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what's happening around you. Proprietary StayHear®+ tips provide a soft, secure fit. The inline microphone and remote let you switch easily to calls and control of certain functions. Choose either the QC®20 Apple device model or the QC20 Samsung and AndroidTM model to use with your respective device.
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Most helpful customer reviews on Amazon.com
I went over customer reviews and most of 1 and 2 stars reviews (10%) of all purchases had defective earphones just out of warranty period. Also some of the 3 star reviews (7%) also had defective earphones.
My advise is to stay away. The company does not respect and backup its products.
Unfortunately, I am now on my third pair in four years. Like clockwork, after about two years, the cables start to fray at all major connection points (see attached picture). Conveniently after the warranty expires. Not sure if it is bad design or designed obsolescence.
They do offer modest discounts on the return, so I appreciate that. But it is a mighty expensive product for it to fail so quickly.
I read some of the reviews saying that they didn't last past a year or two so I purchased the $11 Insurance plan. Honestly, I was already spending $250 for the headphones so what's another 11 to ensure that they will always be working within the next four years.
The design of the earbuds and cords themselves could use a little improvement. I noticed a couple of other reviews that indicated they didn't fit inside the ear canals of some of the users very well. I had the same problem. My $10.00 Panasonic ear buds fit nicely, but the Quietcomfort 20 earbuds didn't fit well with any of the 3 sizes of included attachments.
Another issue that I noticed is that the plastic volume button where the two cords connect to a single cord didn't have any strain reliefs. The cords coming out of the buds have strain reliefs, and the cord going into and out of the noise cancelling on/off switch box have strain reliefs, but not the areas going into and out of the volume control area. I probably wouldn't have thought twice about this, but the reason my older Bose non-noise cancelling earbuds needed to be replaced was due to no strain reliefs coming out of the buds. Why not include them on all areas where the cords enter a piece of plastic on a $249.99 product?
After a bit of use, I also didn't like the fact that the USB charge cord was only about 12.5 inches long. I have a USB plug in on the side of my computer monitor. The cord was barely long enough to reach the charge port on the On/Off box. This cable is way too short for anyone wanting to plug into an outlet adapter or a CPU, and then route the cable to a nearby table without the On/Off box dangling. Even adding 6-8 inches of cable would help.
Speaking of cable length, another annoyance is that the plug-in end of On/Off box only has about 3 to 4 inches of wire coming out of it. Unless you have the perfect scenario, the weight of the On/Off box is likely going to hang from the plug in, rather than resting on the desk surface. This could have been easily fixed by adding another 4-6 inches of wire, or moving the box up the wire another 4-6 inches. The 3-4 inches of wire and plug-in aren't very robust, so I doubt the wire and plug would last long after hanging in various positions.
Because of this issue with the noise cancellation not working properly, and the small design issues, I ended up returning my earbuds. I understand that defects can happen with any and all brands, but the design issues should have been easily identified by anyone testing the product for a period of time in different scenarios. At $249.99 I'd like to not only get good noise cancelling technology, but I want the materials to last, and the design to be well thought out.