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Arlo Baby - HD Baby Monitor and Camera, Two-Way Audio, Night Vision, Temperature & Air Sensors and Music Player (ABC1000-100AUS)

by Netgear

1 customer review

Sale:	$265.64

Usually dispatched within 3 to 4 days.

Ships from and sold by Australian Hub.

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1080p HD Quality – View live or recorded videos in excellent detail and rich color
2-Way Talk – Comfort and talk to your baby from anywhere, whether you're at the office or in the living room
Advanced Night Vision – Near-invisible infrared LEDs lets you see your baby clearly, even in the dark
Instant Smart Alerts – Get motion, sound, and air quality notifications sent to your smartphone
Instant Smart Alerts – Get motion, sound, and air quality notifications sent to your smartphone

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Brand	Netgear
Item Model Number	ABC1000-100NAS
Item Weight	812 g
Item Dimensions L x W x H	23.4 x 19.5 x 11.1 cm
Colour	White
Power Source	AC
Batteries:	4 CR123A batteries required. (included)

ASIN	B071RD1KSN
Customer Reviews	1 customer review
Best Sellers Rank	1,351 in Computers (See top 100) #16 in Baby > Safety Equipment > Baby Monitors
Shipping Weight	798 g (View delivery rates and policies)
Date First Available	13 November 2017

Warranty & Support

Amazon.com.au Return Policy: You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is "dead on arrival", arrives in damaged condition or is still in unopened boxes. Amazon may test or inspect returns. If Amazon finds a customer has misrepresented the condition of a return, Amazon may impose a fee equal to up to 15 percent of the merchandise sales price. Any returned computer that is damaged through customer misuse, missing parts, or in unsellable condition… Read more due to customer tampering may result in the customer being charged a restocking fee based on the condition of the computer. This policy does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. To view full returns terms including return instructions, merchandise-specific requirements and exclusions see our Returns Policy Page. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Product description

Arlo™ Baby – 1080p HD Monitoring Camera is an all-in-one smart baby monitoring camera. It provides live monitoring and smart alerts on your smartphone, tablet, or computer. Key features include high definition video, night vision, motion & sounds alerts, 2-way talk, music player, air sensor, rechargeable battery and multi-colored night light.

From the manufacturer


	New! Arlo Baby
HD Video Quality	1080p
2-Way Wireless Talk	✓
Night Vision	✓
View Anywhere	Mobile phone, desktop, tablet, and more mobile devices
Powered by:	Rechargeable battery and power adapter

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Amazon.com: 319 reviews

Marcin

Started pretty good, then was bad, getting better again. (UPDATE4: increasing to 3 stars)

24 May 2017 - Published on Amazon.com

Verified Purchase

NOTE: see the bottom for latest updates. Recent software fixes led me to increase the rating to 3 stars.

I liked my Arlo Pros, so decided to give Arlo Baby a shot. I pre-ordered it, but after reading the first few reviews, I almost returned it, as many people hate it.

I finally unpacked it and tested. And, to my pleasant surprise, it's not bad at all!

PROS:
- excellent picture quality, especially at night
- delay on the same wifi is ~1 seconds for me (using 1080p), which is really good, and much better than other Arlo cameras (note: I'm using an Android app and a 5GHz wifi)
- sensors are more fun than I expected, especially as they keep the history - nice to see how the temperature changed over time
- adjustable viewing angle, not present in Arlo Pro cameras - nice, even if manual
- free cloud video storage, with decent paid options
- ability to play music, with surprisingly decent music quality
- the light turns out to be quite useful, as one can configure the temperature/brightness of it, so it's a decent night light
- good, simple installation and long cables
- battery support
- great manual
- cute!

SO-SO / MINOR stuff:
- in "always listen" mode, clicking the notification should take me directly to the camera, but it doesn't
- the alerts are not customized to a baby monitor, they are just like regular security camera alerts. E.g. there's no cry detection or any form of additional visual/sound cue on movement/sound
- very little memory for music - 20MB in 2017, really?
- while "Continuous Recording" is a paid option (which I can uderstand), it would be nice to be able to have a periodic snapshot/photo option, to quickly see what's the reasonably recent state. E.g. if one expects a package, going into the live mode is an overkill - if I could see the state within the last hour, that would be enough.

CONS:
- takes waaay too long to see the picture: ~5-15 seconds from starting the app to seeing the picture, partially because one needs to click. Would be nice if one could configure it to go the video immediately
- no ability to add time indicator on the recordings / UI (it's not a big problem for Arlo Baby, but a terrible omission for any security camera)
- no ability to save to local storage, unlike other Arlo cameras (!)
- no ability to integrate with Arlo Pro system - e.g. using Arlo Pro's base station for recording
- no ability to play your own music
- the "modes" you set up are separate for this camera and other Arlo cameras. Why oh why can't I have one mode for all my cameras?
- not being able to record infinitely long movies
- opening an app on one device logs you out on another, if you're using the same account. Super annoying. A workaround is to create another account and grant access to it.
- very significant delay if NOT on the same network (~10 seconds for me)

Overall, it seems to be very much like Arlo Q with a few add-ons. Is it worth extra $100? That depends. You get a few things, you lose some (mostly local storage).

I couldn't decide between 3 and 4 stars. But today I received an email from Netgear explaining what they are doing to improve the situation, which was a very nice, customer-friendly approach. And it suggests things should get better.

For that, giving 4 stars.

UPDATE 1 - since the original review, thanks to Netgear's improvements

- FIXED: the "always listen" mode was very flaky, an update fixed that
- IMPROVED: delay on same wifi was ~2 seconds, now it's usually ~1 second!

UPDATE 2 - Aug 19, 2017

★★★ It's been a while, and I have to drop it from 4 to 3 stars:
- I'm not sure if it was always there, but I recently noticed the camera keeps disconnecting after some time. It's super annoying, esp. since if someone's not looking at the screen, there's no audible indication this is happening. Perhaps it's related to the "HOME" connectivity (I see "home" icon), but it doesn't matter.
- I realized that in fact it is NOT possible to upload your own music to Arlo Baby (my original review assumed it's possible)
- I realized it's not possible to see the time indicator in the recordings, which is a terrible omission for any security camera

UPDATE 3 - Oct 02, 2017

The disconnects are driving us crazy. I have to reduce the score from 3 to 2 stars.
- pretty much on the clock, every 30 minutes the camera disconnects. Actually, all Arlo cameras disconnect. This happens both on on my mobile and tablet (Android) as well as in a Chrome web browser.
- restarting the app fixes it - so it's not a camera issue
- there are many users complaining about it, and Netgear is pretty quiet. I even saw someone mentioning a class action lawsuit!
- I went to the lengths of collecting my network logs and sharing with Netgear, pointing out how some network traffic directly correlated to the disconnect. Very little response so far.

★★ As such, I have to reduce my score to 2 stars.

UPDATE 4 - Nov 7, 2017

Netgear recently updated the software, and disconnects are mostly gone. I occassionaly get some disconnect, but it's super rare now.
We also started using it as a night light, and it proved itself quite useful there.
★★★ Some other major issues are still not fixed, but it now definitely deserves the 3 stars back.

143 people found this helpful.

Not a viable baby monitor, do not recommend

9 January 2018 - Published on Amazon.com

Verified Purchase

I am giving the Arlo Baby 1 star because the kids thought it was cute (and you can't give 0 stars).

That is about the best thing I can say about it overall. At this price point I expected a lot more. This camera is absolutely not something you want to trust to watch your babies or even older children.

Before I go any further, yes this camera had the latest firmware on it and yes the camera read 100% WiFi signal in the app on a 5Ghz connection.

Issues:
* WiFi connectivity is absolutely terrible. I had an enterprise grade 3x3 MIMO Wave 2 AC wireless AP less than 10' and in clear line of site from this camera on a symmetrical gigabit fiber connection. I am a bit of a networking junkie and I did everything I could think of to get this camera to stay on the network reliably including several resets, dedicating that entire AP to it, locking it to 5Ghz etc. In 2 weeks of testing about 75% of the time it disconnected overnight, including the first night the wife and I left the house and actually wanted to use it to remote view.
* The Arlo app constantly crashes. I ran it on an iPad a Pixel C and a Pixel 2 XL and almost every night it would stop it's audio and or crash.
* When the camera isn't connected (for whatever reason) the app simply stops... there is no alarm or notification. You can only restart the app once you have noticed that you are no longer connected.
* The "local" Stream mode indicator disappears if you ever background the app, never to be seen again so you aren't sure... are you still streaming locally?
* The Arlo web site requires flash to work... flash... in 2018... nope.
* The dedicated tablet / viewing device that was promised for Fall 2017 is still missing in action and there is no indication that it is coming anytime soon.

Positives:
* Cute camera, kids loved that.
* Night light function is cool.
* Camera seems well constructed.
* Video quality is nice when you change it to 1080p.
* Arlo web interface is well designed.
* Love that it has a battery built into it.

The Arlo baby forums are absolutely flooded with unhappy customers having similar issues. This is a great idea (WiFi baby camera) and I -really- wanted this to work but it simply does not. Perhaps a future version of this product may work better. Ours has been returned to Amazon. :(

Do not trust your children to this product.

39 people found this helpful.

mbgt72

Complete disappointment as a baby monitor

13 September 2017 - Published on Amazon.com

Verified Purchase

Completely disappointed in this camera especially from a company like Netgear.
The biggest and most glaring fault, which is been brought up a multitude of times on netgear forums, is that if the app or camera have a wifi hiccup, or potentially just a glitch in the device, the connection is lost with no alert and no attempt of reconnection.

What does this mean? It means as a "baby monitor", one you might use to monitor a baby in the next room while sleeping, it is has become VERY common to wake up and realize the app is disconnected and no audio or video is being played to your device. Essentially making it worthless as a baby monitor. Netgear repeatedly likes to blame this on network issue or device compatibility. However I am running all enterprise grade network devices with no logged downtime to blame this on. This camera should be put on hold from sales until further development and testing can be done to resolve this and other problems listed commonly in other's reviews.

22 people found this helpful.

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