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Apple AirPods Pro

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585 ratings

| 22 answered questions

Amazon's Choice for "apple airpods pro"

RRP:	$399.00 Details Recommended Retail Price (RRP) The RRP displayed is the most recent manufacturer’s recommended retail price made available to Amazon AU.
Price:	$318.00
You Save:	$81.00 (20%)

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Brand	Apple
Colour	White
Connectivity technology	Wireless
Model name	AirPods Pro
Form factor	In Ear

About this item

Active Noise Cancellation for immersive sound
Transparency mode for hearing and connecting with the world around you
Three sizes of soft, tapered silicone tips for a customisable fit
Sweat and water resistant
Adaptive EQ automatically tunes music to the shape of your ear

Technical Details

Apple AirPods Pro

Weight	AirPods (each): 5.4 grams, Wireless Charging Case: 45.6 grams
Dimensions	AirPods (each): 16.5 x 18.0 x 40.5 mm, Wireless Charging Case: 45.2 x 21.7 x 60.6 mm
AirPods Sensors (each):	Dual beamforming microphones, Inward-facing microphone, Dual optical sensors, Motion-detecting accelerometer, Speech-detecting accelerometer, Force sensor

Power and Battery

AirPods Pro with Wireless Charging Case: More than 24 hours listening time, up to 18 hours talk time, AirPods (single charge): Up to 4.5 hours of listening time, up to 3.5 hours of talk time. 5 minutes in the case provides around 1 hour listening time or around 1 hour talk time

Customer Questions & Answers

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Customer reviews

5 star		75%
4 star		11%
3 star		5%
2 star		2%
1 star		7%

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Top reviews from Australia

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Not official AU stock

Reviewed in Australia on 28 October 2020

Verified Purchase

Seems genuine in original Apple packaging and works well. But it is supposedly for Malaysia market. Not sure about Apple's warranty terms about products from overseas markets. Seller should have disclosed this important info.

64 people found this helpful

Helpful

Eric Raeburn

These earbuds were used with earwax in both buds and charging case

Reviewed in Australia on 6 February 2021

Verified Purchase

These earbuds were used with earwax in both buds and charging case

43 people found this helpful

Helpful

Rex Xiao

It is used！！！ Why gave me an used？？？

Reviewed in Australia on 8 February 2021

Verified Purchase

It is used！！！

40 people found this helpful

Helpful

Personal experience with Airpod pro

Reviewed in Australia on 15 July 2020

Verified Purchase

The very well known airpod pro is a quality product in terms of design and sound quality. It has also very high call quality. However, the airpod pro had some significant issues that forced me to pick Samsung galaxy buds plus. One was uncomfortable (after wearing for more than an hour I felt pain inside my ear, even with soft ear tip) and second was very short battery life of about 5 hours. These were my personal experience with the airpod pro.

21 people found this helpful

Helpful

N.P(ruben)

DO NOT BUY, Noise Cancelling feature doesnt work and Noise chime sounds is terrible

Reviewed in Australia on 30 April 2021

Verified Purchase

I was so disappointed to find my Airpods pro to not be properly working. The first thing I checked was the noise cancellation which is one of the biggest features in this and it DIDNT WORK. Turning the noise cancellation was no different to it being off. I checked with another air pods pro which another family member had bought them at full price locally, and the difference was night and day. The sound quality when playing music was fine but this and the fact that the chime which is meant to tell you the airpods are connected to your phone, sounds like its from a cheaper 12 dollar airpod. Definitely don't buy this if your expecting a fully functional Airpods pro because without the noise cancellation, this is basically a Airpods 2nd gen which is 100 dollars cheaper than what I paid for (200 from full price).

17 people found this helpful

Helpful

Zarahemla

Genuine Apple product

Reviewed in Australia on 1 August 2020

Verified Purchase

I’m very pleased with this genuine Apple product. It came well packed and in the original APPLE wrapping. I would highly recommend this to anyone looking for genuine APPLE air buds.

12 people found this helpful

Helpful

Fady Narouz

Horrible

Reviewed in Australia on 10 January 2021

Verified Purchase

Horrible when making calls everyone complains about loud surrounding ambience sound, have tried everything including getting an exchange

9 people found this helpful

Helpful

John

Good, but not great

Reviewed in Australia on 21 August 2021

Verified Purchase

These are only marginally better than my first generation AirPods. Battery life is better, but still only lasts 2 ish hours (used mainly for zoom meetings). A bit laggy transferring from iPad to iPhone and sometimes have to manually intervene to move back to iPad. Don’t fit anywhere near as good as original AirPods and do fall out from time to time despite me sitting in one place. Noise cancellation is noticeable, but for my use actually a pain since I can’t hear people when they come to talk to me in person.

3 people found this helpful

Helpful

Top reviews from other countries

Eddy

it turns out to be Apple’s purchase date registration issue

Reviewed in Singapore on 3 June 2020

Verified Purchase

Update:
It turns out that the AppleCare registration and the failure for warranty is because of the invalid purchase date. Apple needs the receipt to validate the purchase date before warranty registration. The product itself is very good, just the AppleCare registration is kind of troublesome.

Watch out if you are buying from Amazon.sg. The unit is not for Singapore, it is for Malaysia. So if you buy it and use in Singapore, your warranty claims will be in Malaysia, and you are not eligible to buy AppleCare.

61 people found this helpful

STEPHEN

Poor show Amazon Singapore.

Reviewed in Singapore on 29 November 2020

Verified Purchase

The AirPods did not charge properly and when we contacted Apple to see if they could fix them, they told us they were out of warranty and wanted to charge us $80. Seems like your product was old stock and faulty so we have returned it. Seems you sold something as a new product, which wasn’t which is a misrepresentation. I doubt we will buy anything from Amazon Singapore again as you have lost our trust.

37 people found this helpful

Kimberly

A good buy

Reviewed in Singapore on 19 October 2020

Verified Purchase

when you enter the purchase date on Apple itself, you’ll probably encounter an issue BUT just give Apple a call and they will be able to resolve this for you from their backend. You’ll also be able to purchase Apple care and it’s still about $50-100 cheaper than buying from Apple itself.

Amazon purchase: ($279+49 Apple care)
Apple purchase: ($379+49 Apple care)

the registration issue is easily resolved within 5-15 mins and you save $50-100. Worth it.

24 people found this helpful

PATRICK GOH

All well!

Reviewed in Singapore on 23 March 2021

Verified Purchase

Further update:

Apple SG advised that the “Technical Telephone Support: Expired” is incorrect. They will make the changes. Separately, I provided order date and purchased AppleCare+ at S$49.

———————-

Like some others in this chain of reviews, I have read the reviews with reservation about the warranty. After a good number of repeated reads, I decided to go ahead with the purchase. Long story short, the firmware was automatically updated (yes, you can't force the update manually) when unit is in charge, and phone nearby. There's no warranty registration per se. The Airpods Pro will get automatically registered when it is paired to your Apple ID. Yet, I was still feeling the need for that surety. So, i looked up "check apple coverage". Typed in my S/No, and there it says that I have coverage till Mar 2022. While there is this part that says that "Telephone Technical Support: Expired", I am fine as long as I have coverage for limited warranty. I kept a copy of the receipt (PDF) from Amazon site. Enjoy the ANC and Spatial!

11 people found this helpful

Amazon Customer

Warranty Activation issue

Reviewed in Singapore on 16 October 2020

Verified Purchase

The product is good. Not here to mention the product.

It is extremely difficult to activate warranty. After searching internet for hours + checking on apple website, nothing helps.

The last thing I can do is to schedule a callback from Apple to see if I can update the purchase date.

Kind of disappointed that purchases from Amazon is giving me problems with higher price paid, compared to Qoo10, it only costs $269 for Qoo10 (at the time of my purchase from Amazon was $300).

My friend bought from Qoo10 with lower price and trouble-free warranty activation.

Think twice if you are buying.

6 people found this helpful

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Apple AirPods Pro

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