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I purchased an Amcrest camera a couple years ago and it works fine so I figured ordering another one would work the same. I was WRONG! For some unknown reason (as evidenced in many reviews here from people that bought Amcrest cameras recently) the company went to a wider angle view that causes the edges to curve considerably, to the point that it is almost unusable! Contacted Amcrest support directly about the issue after realizing it was NOT my browsers or software ( I use Blue Iris surveillance software) and that it was definitely a hardware issue with the camera. Amcrest offered no solution to this problem and after numerous back and forths with them insulting my intelligence and assuring and reassuring them it was DEFINITELY a defect with the camera and not anything downstream, I gave up and WILL NEVER BUY AN AMCREST CAMERA AGAIN! So unless you like a camera that makes you think you are looking through one of the old peephole door sights and LOVE the fisheye effect, avoid these cameras at all cost.
Edit: A sincere apology to anyone who might've purchased this camera based on my previous review. There are so many things that just don't seem to work about this camera it's kinda ridiculous. Logs? Not really. Local SD saving? Nope. What about saving to a NAS? Yea, that doesn't seem to work either. To be fair, I can get my QNAP NAS to connect and record from it using the NAS software, but the camera will suddenly stop working for a day or two so nothing gets recorded and I can't login to the device unless I unplug it and plug it back in. Sorry, this thing just isn't worth the headache and support hasn't been helpful. If I hadn't waited so long trying to resolve these issues, I could've already had my money back.
Right out of the box, setup was a breeze. Yea, you have to use the mobile app, but it doesn't require any 3rd party TOS agreements or have invasive Privacy/Data policies that will track your usage like other companies (Can we say "ewww fee"?).
The mobile app isn't 'spectacular' and it definitely lacks a modern touch, but it just works. Setup over wifi took 30 seconds and I was up and running. The mount uses a standard 1/4" camera mount, so you have lots of options if you don't want to use the included software. That PT (Pan, Tilt) range is crazy! 360 pan and 90 tilt? Auto Tracking? Mic/Audio?
And don't forget to connect to the web interface once it's setup to get even MORE options for configuration. It's easy to miss, but then you can setup multiple user logins, alarms, events, storage, man oh man.
I don't give out 5* reviews often, so when something comes along that gets my praise? It's well deserved. This, is a great cam.
I had 4 older amcrest cameras and needed another one. I couldn't find the model I already had so I purchased this one instead. I have had nothing but problems with it since the day I turned it on. It constantly freezes and gives me a "failed to connect". The other cameras work perfectly, I rarely have to refresh them, but this one I have to refresh 3 or 4 times over the course of 5 minutes. This is distressing particularly because I purchased it for my infants bedroom. I had to swap it out for another less important room. Even worse is that when you call customer support for help, they troubleshoot off a script. Then on a 5th call with no resolution, I was like this is ridiculous, I politely asked to speak to a supervisor because at this point I'm frustrated, AND THEY HUNG UP!! I gave up trying to get help and now I'm just stuck with dollar general tech that I over payed for. Additionally, you can only link it to Alexa if you pay for their cloud service, and this specific camera will not work on fire tablets or the show (according to "customer service" via phone call), WHICH IS THE OPPOSITE OF AMAZON'S CLAIM AND ADVERTISING. If they can't get the app right, why on earth would I pay for something else that's most likely subpar? In summary, I think this camera is a waste of money in the long run. I wish I didn't already have the other 4 cameras, I would have returned this one and went with a cameras with an app that have better performance, and I would have done research to find out that I had to pay for their cloud to use it with Alexa. Not a good investment.
It's hard for me to come up with anything negative to say about this camera. I have 13 cameras on my property and use them with Zoneminder - Amcrest, Foscam, SV3C and Wansview. I've gotta say that Amcrest it turning into my go-to camera brand. The only demerit I can think of is that I haven't found a way to change the admin username to something else (or disable it). Minor security issue in my opinion, but whatever. I don't use any of the cloud features, so I can't comment on that. The UI is excellent, there's no proprietary crap or weird setup methods. Check your DHCP leases, plug the camera into the ethernet, re-check your DHCP to see what IP it got, login, set up the wifi and a static IP and you're done. Easy-peasy, mac and cheesy.
I've bought too many cameras on Amazon expecting at least a basic level of operational integrity - but this camera is not any better than the worst of them - it constantly resets itself, rotates around pointlessly, drops signal for no good reason. I've made my best attempt to set up this camera to just point at my livingroom and yet it insists on resetting itself and spinning around needlessly and annoyingly while I'm trying to watch a movie in the livingroom. It's noisy when it does this, my wife groans at it, and it disrupts an otherwise peaceful evening in the livingroom with nearly constant mechanical noises.
Impossible to set up. I got it to work for about 3 minutes with the Ethernet cable plugged in, but it would not work on WiFi. I have multiple other devices on WiFi and my network is working fine. Customer service is useless. Just some guy who reads the instruction manual and has no idea how the product works or what it even looks like. Not their fault, they are just cubicle workers in India. It’s just an overall shoddy product with flaky software, poor setup procedures, and an app that looks like it was designed by a volunteer.
As always, you get what you pay for. I’m giving up on this one after wasting over an hour of my life.
This was an easy camera to set up scan the QR code and wala your in business. Its a little slow and delayed but what do you want for a Budget security camera. This camera is great for watching pets or keeping an eye on the kiddos when your out with the Wife while a babysitter is hanging back at your place. Resolution is fine and it works well. simple powersuppy even allows you to use a battery pack to have it run for a few days off of power.
The software system is really old were talking 1990 format. The app is useless to do pan and tilt. I setup to start the camera is not easy tried for 1 hour finally gave up because of the software. I build and repair PC's no way this should be difficult to setup this falls on the company not investing in updating there software to make it user friendly.
I bought this unit to replace an IP2M-841B with erratic tilt operation. What I received was an IP2M-841 Ver. 3, which does NOT appear to have any zoom control on the PTZcontrol panel in the Amcrest Web View Chrome app that I have used with the other cameras. Not very happy with the new improved version....! Will contact Amcrest support. These are used in an observatory to monitor robotic telescope equipment, so need to zoom in to see indicators' status sometimes.