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Adopt & Embrace Microsoft Teams: A manager's guide to communication, collaboration, and coordination with Microsoft Teams Paperback – 1 December 2019
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"This book is THE authoritive resource for managers looking to achieve their business outcomes using Microsoft Teams" - Eoin Connors
"This book is such a massive step towards helping business people think differently about working (enabled by Microsoft Teams. A world away from the 'which tool when' guide that is often the default when rolling out Microsoft Teams -- Joanna Teirney
"A thought provoking approach to using technolgoy to deliver results! Well planned, goal orientated, rounded, visible, inclusive and valuable outcomes will result from your adoption of these strategies. If you manage or participate in a team that's using or thinking of using Microsoft Teams, this is a must read!" -- Matthew Gilbertson
"Think of this as a common-sense guide to best business practice for Microsoft Teams" -- Reid Skinner
"This book is an excellent introduction for how Microsoft Teams could be implemented (properly) at any organisation. It lays the foundational thinking of what needs to be considered and provides great real-life examples that can be leveraged to build business cases within your own organisation"
About the Author
Helen Blunden is the Community Manager for Adopt & Embrace and has over 23 years of experience in learning and development across private, public and not-for-profit organisations. With a specialty in performance consulting and informal learning, she believes that organisations need to help their employees build new skills to navigate through a complex world of constant change. Helen has a passion for enabling people to learn beyond the traditional tools. She believes in the power of networks and communities supported by social tools that drive collaboration, meaning and engagement in the work. Helen believes that the "learning is the work and the work is the learning" - the tools are instruments that enable us to connect with peers who can inspire us with fresh new ideas so that we can apply them into our own personal or professional contexts. With experience across all forms of learning, from facilitator-led instruction, online and blended, virtual and social, she practices what she preaches. She is an active user of social tools and emerging technologies and uses these with her clients to put the fun, exploration and curiosity back into learning. Find her on Twitter as @activatelearn or LinkedIn at https://www.linkedin.com/in/helenblunden
Benjamin Elias is a Senior Adoption Specialist at Adopt & Embrace and has been awarded as a Most Valuable Professional by Microsoft in the Office Apps & Services category. Passionate about creativity and innovation, he plays where humans and technology intersect. Benjamin started off life as an engineer, completed a psychology major, went to work for a bank, ran a SaaS start-up, and now combines all those experiences to help people use technology more effectively at work. His journey into the Microsoft world started as a citizen developer with Yammer apps, after becoming interested in the social networking tool. He has since been invited to speak at Build 2019, Microsoft's premier developer conference, about a Teams app he developed which used artificial intelligence to organise team coffee orders. As the only person in the team who can code, he gets given special projects with surprising regularity. Find him on Twitter as @collabital or LinkedIn at https://www.linkedin.com/in/bnelias/.
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The 10 principles are clear and are helping me to set up the Teams I will use in a thoughtful manner.
The case studies helped me to see how I could use those principles.
I want to buy this book for all the managers in our organization - and have suggested to the project team they do just that!
Top international reviews
First impression always matter as you know: this book is very well structured with compelling chapter names. That`s one of the main reasons I have purchased it (but I also really enjoy reading books from people and friends I know like these Microsoft MVP buddies).
1st part of the book starts with „Getting to know Microsoft Teams“ and delivers insights why this solution might help you in communication, collaboration and coordination. So it is use case focused and not structured by technical features or architecture.
2nd part is sharing deep insights into Adopt & Embrace`s leading methodology they are using while offering their consulting services: 10Ps – the heart of the book. Find my comments beneath the name of each chapter.
Problem: start your journey with a problem and don't mix too many problems into one team.
Purpose: use shared purposeful team names instead of cloning your org structure in Microsoft Teams.
People: they need common ground and vested interest to work in this project. Again: don`t copy org chart members into Teams membership. Helpful recommendations shared around private channels, permissions and security.
Priorities: interesting approach to structure priorities into channel names using prefixes and don`t overwhelm a team with too many priorities. Rather considering splitting into multiple teams
Principles: decisions are made how to communicate and collaborate – also how to solve concerns. How to use the general channel.
Plugins: use tabs as bookmarks. Think about all other Ps when adding Plugins
Permissions: think about permissions of external guests. Make sure to have more than one moderator, they should know their responsibilities.
Performance: identify gaps and discuss performance outcomes
Provisioning: how do provisioning processes look like in your org? Discuss design of Teams structure first before automating
Perishability: Capture lessons learned and celebrate the end – don`t forget archiving
3rd and last part is all about patterns from the real world with focus on experts community of practice, onboarding, conference planning , sales and board meetings, customer service and 1:1s
1. Revisión general de TEAMS (siempre se aprenden cosas nuevas)
2. Método estructurado para identificar cuándo debe crearse un equipo. VItal para evitar un crecimiento descontrolado de TEAMS
3. Casos de uso. Algunos me han resultado cercanos e inspiradores.
Muy recomendable para managers, gestores de cambio o consultores de Microsoft 365 y Teams.
Reading a great book and going deeper on the chapters I have discovered a very intersting tool to help me boost the use of this great tools within 80.000 teachers from thoughout my country that it has all schools closed for 15 days and running to setup a tools to assist teachers and students from my country.
I really appreciate to be in contact with the authors of this book and I have message them using their social networks address and now setting up a video conference trying to help me using this tool.
This great book really comes from great people
I am recommending this book to other managers (and users) throughout my company.