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Adopt & Embrace Microsoft Teams: A manager's guide to communication, collaboration, and coordination with Microsoft Teams Paperback – Illustrated, 1 December 2019

4.1 out of 5 stars 136 ratings

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Product details

  • Publisher ‏ : ‎ Adopt & Embrace Pty Ltd; Illustrated edition (1 December 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 274 pages
  • ISBN-10 ‏ : ‎ 0648745325
  • ISBN-13 ‏ : ‎ 978-0648745327
  • Dimensions ‏ : ‎ 13.34 x 1.73 x 20.32 cm
  • Customer Reviews:
    4.1 out of 5 stars 136 ratings

Product description


"This book is THE authoritive resource for managers looking to achieve their business outcomes using Microsoft Teams" - Eoin Connors

"This book is such a massive step towards helping business people think differently about working (enabled by Microsoft Teams. A world away from the 'which tool when' guide that is often the default when rolling out Microsoft Teams -- Joanna Teirney

"A thought provoking approach to using technolgoy to deliver results! Well planned, goal orientated, rounded, visible, inclusive and valuable outcomes will result from your adoption of these strategies. If you manage or participate in a team that's using or thinking of using Microsoft Teams, this is a must read!" -- Matthew Gilbertson

"Think of this as a common-sense guide to best business practice for Microsoft Teams" -- Reid Skinner

"This book is an excellent introduction for how Microsoft Teams could be implemented (properly) at any organisation. It lays the foundational thinking of what needs to be considered and provides great real-life examples that can be leveraged to build business cases within your own organisation"

About the Author

Paul Woods is the Founder of Adopt & Embrace. Adopt & Embrace is focused on helping people get their day back through sustainable, relevant, and focused adoption of Microsoft 365 that results in real business outcomes. Adopt & Embrace was announced as a 2018 Microsoft Global Partner of the year after just 2 years and 9 months in operation, which follows being a Microsoft Australia Partner of the Year in 2016 after just 9 months of operation. Before staring Adopt & Embrace in 2015 Paul had various marketing and management roles at a major Australian Microsoft Partner, and was a Technology Specialist at Microsoft Australia. He recently completed research as part of the Work/Industry Futures Research Program at the Queensland University of Technology focused on technology enabled mobile work, and the porosity of work/life borders; and has been a member of the teaching team at the QUT Business School for Strategic Management, and Negotiation Across Borders. Awarded Microsoft's Most Valuable Professional (MVP) award 10 times, Paul is a regular speaker at community-based events, and at regional and global Microsoft Conferences like Microsoft TechEd, Microsoft Ignite: The Tour, and Microsoft Inspire. Find him on Twitter as @paulwoods or LinkedIn at https: //

Helen Blunden is the Community Manager for Adopt & Embrace and has over 23 years of experience in learning and development across private, public and not-for-profit organisations. With a specialty in performance consulting and informal learning, she believes that organisations need to help their employees build new skills to navigate through a complex world of constant change. Helen has a passion for enabling people to learn beyond the traditional tools. She believes in the power of networks and communities supported by social tools that drive collaboration, meaning and engagement in the work. Helen believes that the learning is the work and the work is the learning - the tools are instruments that enable us to connect with peers who can inspire us with fresh new ideas so that we can apply them into our own personal or professional contexts. With experience across all forms of learning, from facilitator-led instruction, online and blended, virtual and social, she practices what she preaches. She is an active user of social tools and emerging technologies and uses these with her clients to put the fun, exploration and curiosity back into learning. Find her on Twitter as @activatelearn or LinkedIn at https: //

Benjamin Elias is a Senior Adoption Specialist at Adopt & Embrace and has been awarded as a Most Valuable Professional by Microsoft in the Office Apps & Services category. Passionate about creativity and innovation, he plays where humans and technology intersect. Benjamin started off life as an engineer, completed a psychology major, went to work for a bank, ran a SaaS start-up, and now combines all those experiences to help people use technology more effectively at work. His journey into the Microsoft world started as a citizen developer with Yammer apps, after becoming interested in the social networking tool. He has since been invited to speak at Build 2019, Microsoft's premier developer conference, about a Teams app he developed which used artificial intelligence to organise team coffee orders. As the only person in the team who can code, he gets given special projects with surprising regularity. Find him on Twitter as @collabital or LinkedIn at https: //

Customer reviews

4.1 out of 5 stars
4.1 out of 5
136 global ratings
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Top reviews from Australia

Reviewed in Australia on 6 March 2020
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Top reviews from other countries

1.0 out of 5 stars Nothing new - and a bit misleading
Reviewed in the United Kingdom on 14 April 2020
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7 people found this helpful
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Julie Fairbairn
5.0 out of 5 stars Teams Made Easy!
Reviewed in the United Kingdom on 15 May 2020
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Mrs H.
5.0 out of 5 stars Item was well protected and delivered in excellent condition.
Reviewed in the United Kingdom on 2 January 2020
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Ragnar Heil
5.0 out of 5 stars Great collection of very useful advices and Best Practices
Reviewed in Germany on 1 January 2020
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5.0 out of 5 stars Great collection of very useful advices and Best Practices
Reviewed in Germany on 1 January 2020
Crazy busy conference times are over until early 2020, so why not reading „hot of the press“ Microsoft Teams Book by Microsoft`s Global Partner of the Year Adopt & Embrace? It is a manager’s guide to communication, collaboration and coordination with Microsoft Teams and written by most team members like Helen Blunden, Paul Woods, Ben Elias and „DarellAsAService“ Webster. You might also want to check out their dedicated book website before I am sharing with you my personal highlights.

First impression always matter as you know: this book is very well structured with compelling chapter names. That`s one of the main reasons I have purchased it (but I also really enjoy reading books from people and friends I know like these Microsoft MVP buddies).

1st part of the book starts with „Getting to know Microsoft Teams“ and delivers insights why this solution might help you in communication, collaboration and coordination. So it is use case focused and not structured by technical features or architecture.

2nd part is sharing deep insights into Adopt & Embrace`s leading methodology they are using while offering their consulting services: 10Ps – the heart of the book. Find my comments beneath the name of each chapter.

Problem: start your journey with a problem and don't mix too many problems into one team.
Purpose: use shared purposeful team names instead of cloning your org structure in Microsoft Teams.
People: they need common ground and vested interest to work in this project. Again: don`t copy org chart members into Teams membership. Helpful recommendations shared around private channels, permissions and security.
Priorities: interesting approach to structure priorities into channel names using prefixes and don`t overwhelm a team with too many priorities. Rather considering splitting into multiple teams
Principles: decisions are made how to communicate and collaborate – also how to solve concerns. How to use the general channel.
Plugins: use tabs as bookmarks. Think about all other Ps when adding Plugins
Permissions: think about permissions of external guests. Make sure to have more than one moderator, they should know their responsibilities.
Performance: identify gaps and discuss performance outcomes
Provisioning: how do provisioning processes look like in your org? Discuss design of Teams structure first before automating
Perishability: Capture lessons learned and celebrate the end – don`t forget archiving
3rd and last part is all about patterns from the real world with focus on experts community of practice, onboarding, conference planning , sales and board meetings, customer service and 1:1s
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5.0 out of 5 stars A must for managers and/or Microsoft consultants
Reviewed in Spain on 10 January 2020
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