ASUS AC2900 WiFi Dual-Band Gigabit Wireless Router with 1.8GHz Dual-core Processor and AiProtection Network Security Powered by Trend Micro, AiMesh Whole Home WiFi System Compatible (RT-AC86U)
|Price:||+ $20.76 Delivery|
- Dual-band (2.4 + 5 GHz) AC2900 wireless router with the latest 802.11ac MU-MIMO technology for data transfer speeds up to 2900 Mbps
- 1.8GHz 32bit dual-core Processor optimizes network traffic and connectivity speeds from the USB 3.1 Gen1 and 4x Gigabit LAN Ports
- Designed for lag-free online gaming and flawless 4K UHD streaming with wtfast game Accelerator and Adaptive QoS
- Aiprotection powered by Trend Micro provides Built-in 24/7 protection from external attacks and threats, neutralizing them before they reach your network or connected devices
- Manage your network with the ASUS router app – setup your network, manage usage and parental controls, even get instant notifications about important network-based events. Connected devices must be 802.11 ac-compatible for best results.AC Input : 110V~240V(50~60Hz)
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From the manufacturer
Designed to deliver jaw-dropping network performance, the ASUS RT-AC86U features a 1.8Ghz dual-core processor with the latest 802.11AC MU-MIMO technology. Maximize your online experience with game-boosting Adaptive QoS, Gamers Private Network by WTFast, and built-in network security from AiProtection. Use the ASUS Router App to manage your network while on-the-go.
At a Glance
- Dual-band (2.4 + 5 GHz) AC2900 wireless router
- 1.8GHz 32bit Dual-Core processor
- Designed for lag-free online gaming and flawless 4K UHD streaming
- AiProtection Powered by Trend Micro
- Manage your network with the ASUS Router app
- AiMesh Supported - Connect your RT-AC86U to other compatible ASUS routers to create a powerful and flexible whole-home Wi-Fi network
AiMesh is an innovative new router feature that connects multiple ASUS routers to create a whole-home WiFi network. It’s a powerful and flexible way to solve your WiFi problems that also makes the most of your existing hardware: you can mix different ASUS router models, so when you upgrade there’s no need to throw away your old router — you can use it to expand your AiMesh network.
Double Gaming Boost
Enjoy low-latency online gaming with boosted internet and home network performance.
The Gamers Private Network (GPN) from WTFast automatically performs route optimization, choosing the most efficient route for game packets, resulting in consistently-lower ping time and minimal packet loss.
Multiple Capacity Wi-Fi with Revolutionary MU-MIMO Technology
MU-MIMO gives every compatible device its own dedicated full-speed Wi-Fi connection, so that multiple devices can connect at the same time without slowing down the network.
Ultrafast Wi-Fi with NitroQAM Technology
NitroQAM (1024-QAM) technology on the RT-AC86U delivers a combined 2917 Mbps Wi-Fi speed, ensuring everyone on your network can enjoy smooth streaming and low-latency online gaming.
With ASUS innovative antenna design and the new Range Boost technology, both Wi-Fi range and signal stability improve dramatically. AiRadar further focuses Wi-Fi signal on your devices, making your Wi-Fi faster, clearer and stronger.
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Most helpful customer reviews on Amazon.com
They advised I had to send this to their repair facility at my cost to have it checked and repaired. They supplied a RMA and I spent $20 to UPS it to California for the repair and even advised it was likely a bad WAN port as everything else seems OK.
Three weeks later I get the router back with a sheet in the badly packed box that states "could not duplicate condition, test OK, updated software". Now I feel sick as I can't believe they did anything to this as the firmware and software were already updated by me, and as for the "could not duplicate condition" did they even test this? It gets no internet connection and has a BIG RED LED on the front panel the "repair" facility apparently missed. Sure enough, I hooked it back up to the sight of the red led of death, aka, no internet connection.
Keep in mind now that during the three weeks of waiting I pulled out my old TP-Link Archer C7 out of the drawer and hooked it up the exact same configuration and it has worked fine. And what does Asus "support" tell me, sorry, "this does not qualify for a replacement unit" so they refuse to replace it and I refuse to spend more of my money to send it back for shoddy testing and repair work.
So here I am with a router that refuses to connect to two different modems with three different cables. It would be different if Asus would stand by their products but they will not, so I will not buy their products ever again!
SmallNetBuilder forums gave this high marks so I thought I'd give it a whirl. I had been running a Netgear R7000 for a while and loved it and thought I'd upgrade to a better CPU/RAM in this model to serve my Verizon FIOS 1 Gig internet connection. I've also been using ASUS GPU and Mobos for YEARS and never had an issue.
Well, guess what. The 2.4 Ghz radio (that serves wifi b, g and n) just up and died about two weeks after I got the router installed. When I say died - I mean the router just won't even broadcast on it at all. It stays on channel 0 and using wifi scanners on my PC I can't even see it broadcasting. Of course, I did all the usual fixes : reboots, firmware flashes, factory resets, enable/disable 2.4 and 5 Ghz radios -- nothing. And I've been an IT network professional for 25 years. I can troubleshoot in my sleep.
I wasted so much time troubleshooting and trying to fix the darn thing that I missed Amazon's 30 day window and had to deal with ASUS support for a warranty RMA. Well guess what -- two weeks and a $199 hold on my credit card for an advance warranty replacement and they still haven't shipped me a replacement. Chatting with their support team I am told "we'll escalate your case and you will hear back within 24-48 hours." Well it's been 72 hours and I still haven't heard back.
[Feedback sidebar] ** I'm actually in an online chat session with one of their customer service reps now as they look into it for me. I was so upset with this case I decided to come write this review while I waited. They came back with "the reason you haven't received a replacement is that we are out of stock." What?!? Were would I be if I hadn't done the advance RMA and sent them my broken router and they couldn't send a refurb to me? I'd be completely hosed for who knows how long! **
THE GOOD: My 5 Ghz network is excellent and very stable. That is it though.
THE BAD: As others have mentioned, the 2.4 Ghz network on this router is awful. There must be something terribly wrong with the design of this router since so many people experience this issue. It first started with my router randomly dropping my devices that were connected to that network. At first I thought this was an issue with my devices since I refused to believe a router this expensive would be having these issues. Then the issue became a lot more frequent, and by then it was too late for me to return this garbage back since I've had it for over 2 months. Now the router won't even try to create a 2.4 Ghz network anymore so all of my older devices that are only compatible with that frequency are deemed useless. I should mention I'm a fairly savvy person and I have tried everything I could to address this issue. I installed 4 different firmwares and none provided me stability. I tried manually selecting all possible settings combinations for that network. All to no avail. Then I gave up and decided to contact Asus and use my warranty.
THE AWFUL: Their warranty service sucks! I can't emphasize how disappointed I am. First of all it took me a long time to even figure out how to request service for this router. Then I learned that if I were to use my warranty, I'd have to pay for the shipment of the router both ways and if they decided they couldn't reproduce the problem (which other customers said actually happened), they'd probably just send me the defective unit back. After an incredibly long discussion with one of their representatives, they said they'd ship me a replacement unit so that I could have internet at home while they service my broken router. Mind you, I had to pay the FULL MSRP PRICE FOR A NEW ROUTER plus 2-day shipping (the cheapest option they had). Now you ask... did I get a replacement router in 2 days? Obviously not! It's been a week and they are still SEARCHING FOR A REPLACEMENT UNIT IN THEIR INVENTORY! How is that even possible?! This thing is in stock everywhere! I paid full price for a replacement unit (which, again, is definitely NOT CHEAP) and I paid for 2-day shipping. What on earth?! They said the money I paid for the replacement unit will be reimbursed once they receive my broken router, but I don't even know when that will happen anymore. Also, by then I will have wasted a ton of money on "2-day shipments", a ton of time and energy, and my patience. How can you charge me all of that (which in my opinion you should just do for free since my router has a common issue known to you) while not even having a replacement unit in stock? Just ridiculous.
I hope someone from Asus reads this. And if not, I at least hope potential buyers do and avoid this particular router at all cost!
Update 1 (12/06):
I have followed-up with Asus and so far have not been given a reasonable resolution.
After 9 days of me submitting my payment information for a replacement router and not getting any updates, they have confirmed that they have no stock for this router and can't send me a replacement. I'm guessing this model is getting out of production for being so problematic .
They also want me to ship my faulty router to them and pay for it myself. I'll likely have to wait a few decades until the item is serviced and I'm not even sure it will actually get fixed given other reports and the fact that Asus is no longer stocking this item.
I'm now debating if I should just throw this away and buy another router by a reputable brand, or if I should live without internet for the time it will take asus to attempt to fix mine.
Update 1 (12/07):
Asus doesn't seem to be producing this router anymore and they don't expect to have it in stock. They also refused to send me a different router as its replacement.
I can't ship my ONLY router to Asus and wait for it to get fixed indefinitely. It's not even clear if it would get fixed anyway. So I chose to keep this partially functioning attempt-of-a-router, and replace the dead 2.4 GHz band with a network with the same name created by a $15 mini-router I had laying around. That seems a lot more stable and reliable than what this $200 gives me.
Avoid anything network-related made by Asus!!