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WD 10TB Red Pro NAS Hard Drive - WD101KFBX
- Available in large capacities with support for 1-24 bays
- 5-year limited warranty
- Enhanced reliability with 3D Active Balance Plus technology and error recovery controls with NASware 3.0 technology
- Extended drive testing to ensure each drive is tested for extended reliable operation
- Vibration & Shock protection
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From the manufacturer
What are the benefits of NASware 3.0?
- Gives you an unrivaled NAS experience
- Enhances compatibility
- Improves reliability
- Optimizes HDD for 24x7 NAS environments
There’s a WD Red Pro drive for every compatible NAS system to help fulfill your data storage needs. With drives up to 12TB, WD Red Pro drives offer a wide array of solutions for customers looking to build a NAS storage solution.
- NAS hard drives with up to 12TB of capacity
- Designed for personal, home, and small business up to 24-bays
- Exclusive NASware 3.0’s advanced technology improves your system’s storage performance
Since your NAS system is always on, a reliable drive is essential. With an MTBF (mean time before failure) of up to 1 million hours and a supported workload rate of up to 300 TB/yr,
the WD RedTM Pro drive with NASware 3.0 technology is designed for the 24x7 environment.
Keep it Cool
The always-on environment of a NAS or RAID is a hot one. WD Red drives are engineered to run cool and quiet while offering optimum compatibility for demanding 24x7 environments.
WD Red Pro for Big Business
Looking for maximum performance in heavy use NAS? The WD Red Pro drive is designed to handle an increase in workload.
|WD Red||WD Red Pro|
|Application||Up to 8-bay NAS systems||Up to 24-bay NAS systems|
|Workload Rate (TB/yr)||180||300|
|Ideal for||Personal Home & Small Office NAS||Medium to Large Business NAS|
|Cache||16 MB - 256 MB||64 MB - 256 MB|
|Highest Available Capacity||12TB||12TB|
|Interface||SATA 6 Gb/s||SATA 6 Gb/s|
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Most helpful customer reviews on Amazon.com
Sixteen months later one of the drives started failing by showing multiple I/O errors and bad sectors. Well, I thought, this happens, the WD website shows that my drive is still covered for another couple of years, I will just get a replacement. I contacted WD customer support hoping to get a new drive under warranty. Nope. They requested my Amazon invoice and after looking at it replied by saying that since I got this drive from a third party seller, it should be covered by seller's warranty and they are denying manufacturers coverage. Hardware does fail and there is nothing unusual about it, but denying warranty for such a reason is simply ridiculous.
Credits to Amazon's spectacular customer service - they helped me to resolve this issue quickly and to my complete satisfaction. Needless to say that I will not be buying WD drives ever again.
stated 5 year warranty.
I ordered 2 of these. Came from a 3rd party seller and when I registered the drives with Western Digital, I only got 30 days of Warranty!! So much for those 5yrs.
At least the drives did not come dead. I will update this when and if the drives die.
Long time WD user, long enough that I know when something stinks.... partly due to the fact I usually buy directly from WD and know what the product looks like.
I got this (1TB RED) in and the first thing I look at is the date, yes, all drives have a built on date. Received this drive on 3/28/19, but drive has a 13 Oct 2014 date on it.... first warring sign.
Still not 100% against the drive, who knows... could be new- old stock. Quick look at the spindle motor (pictured side by side with a WD black purchased direct from WD) shows my next worry.... refurbished?
Third strike was a quick warranty check on WD's web site (Not sure if amazon allows links here, so ask and I'll link you too it). WD shows this as an OEM product without warranty from them.
Now, given the OEM status, build date and poor "glue" job on the motor connectors, I've got a pretty good picture of what I received.
Now, I've use WD's products for years, what's going on with THIS drive, well.... I'll let you draw your own conclusions from the facts I've given.
So WD has burned the bridge here on the Red drives. I'll just do what the big guys do and buy the cheapest drive I can get and build my redundancy into the system. Back to yanking Seagates out of enclosures....
ORIGINAL Which is worse? A hard drive with a 5-year warranty that dies after 33 DAYS, or the company that makes them --in this case Western Digital --
responding unreasonably with rigid rules that are far from appropriate. From my point of view, for a business, the purchase of the hard drive is not just the sheet metal and magnetic discs needed to put them together, it is the company backing the drive, ensuring its reliability. To be fair, I have owned 3 "Red" drives used previously for three years without a problem. This specific purchase was for 4 drives to be used in a Synology DS918+ NAS. I moved up to these "Pro" drives because I was concerned with the period AFTER 3 years, not the first month!
The drives installed easily, seemed (on the outside) to be constructed well and were packaged appropriately for shipment. Yesterday, the NAS reflected significant degradation in one of these 4 drives, to the point of not being usable. I figured even good companies have a few buggy drives so I went to the WD website, which was buggy in and of itself and incapable of processing an RMA.
So then I called the company this morning. I was informed that I could ship the drive back to them (AT MY EXPENSE) and they would ship me another drive ("re-certified") upon receipt. 10-15 business days (that's two-three weeks, folks). The alternative was I could get premium service, if I gave them my credit card number:They would reserve the full retail price of the drive on my card, ship me a NEW drive now, and release the amount on hold when they got the drive back. Again, shipping on my dime. When I pointed out that it was 33 days (the drive had itself only actually been at work for about three weeks), they said that they would escalate the case, and try to get free shipping, but that if I wanted a NEW drive, they would still need my credit card...even though I explained to them that I was happy to return the drive and wait for them to get it before shipping me the new drive (I bought another drive as a standby for the NAS). They said they would escalate and see. That was about 12 hours ago...still waiting to see.
As a business person, I rely on machines...but more importantly I rely on the good faith of the companies producing those machines. When the machine fails -- which happens -- I expect the company to back them up, and do what is right. Right now, I can't even get a straight answer from WD. As some in Washington are known to say "SAD!!!"
Two stars in respect of the WD drives that have worked for me in the past.